Paratransit Manager's Skills, Qualifications, and Needs (2007) / Chapter Skim
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Pages 34-42
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34 APPENDIX B Synthesis Survey Questionnaire TRANSIT COOPERATIVE RESEARCH PROGRAM Synthesis Project J-7, Topic SF-12 PARATRANSIT MANAGERS' SKILLS, QUALIFICATIONS, AND NEEDS Purpose: The objective of this synthesis is to document the current state-of-the-practice in paratransit managers' skills, qualifications, and needs. For the purposes of this study, paratransit is defined as the full range of demand-responsive services, including ADA complementary, general public dial-a-ride, and human service transportation.
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35 Agency Characteristics 1. Agency's service area (square miles)
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36 12. Is your paratransit manager: Agency employee Contractor 13.
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37 The Following Questions Should Be Answered by the Current Paratransit Manager Describing His/Her Background and Experience.
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38 0–3 years 3–5 years 5–10 years 10–20 years More than 20 years 25. Please list the titles of the last three jobs you held befor e you took this position: Descriptive Position Title Employer Years in Position (e.g., 1990–1995)
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39 Other ESPA course, please specify: __________________________________ Community Transportation Association of America (CTAA) Certified Community Transit Manager (CCTM)
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40 Yes, please specify: _____________________ 33. If you have not had any training or professional development in the past year, please explain why not: No agency funds available for training No tim e to take off for training No alternate staff to replace me I am not aware of training opportunities My manager does not believe training is needed I do not believe training is needed Other, please explain: ________________________________ The Following Questions Pertain to Skills Desired for Paratransit Managers and Advice Offered to Future Paratransit Managers.
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41 36. What additional training and/or certification would you like to receive or have your paratransit ma nager receive to improve his/her effectiveness?
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42 __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ PLEASE RETURN THE COMPLETED QUESTIONNAIRE AND OTHER MATERIALS (see list on page 1 of the survey) BY JANUARY 31, 2007 TO: The DMP Group 2423 Killdeer Street New Orleans, LA 70122-4315 504-282-7949 (phone and fax)
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