Policies and Practices for Effectively and Efficiently Meeting ADA Paratransit Demand (2008) / Chapter Skim
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This option makes trip requests more convenient for riders and less labor-intensive for the agency thereby improving effectiveness and efficiency. • Beyond daily operations, examples of paratransit coordination to improve effectiveness and efficiency include joint travel training (Intercity Transit, Olympia, Washington)
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The survey showed that a small set of respondents used taxis for ADA-complementary paratransit service: 16% as regular contractors, 21% as overflow contractors, and 12% as same-day contractors. The development of more widely available accessible taxis and determination of the costs involved could spur a greater use of them by paratransit operators.
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