Innovations for Airport Terminal Facilities (2008) / Chapter Skim
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Pages 16-21
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From page 16... ...
is central to the development of innovative solutions to common issues/ problems. Because the layout of landside facilities at each airport is unique, it is important to focus on the similarities, which are the processes.
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From page 17... ...
Once a passenger has parked his or her vehicle in the remote facility, the challenge, particularly for the elderly, shifts to finding and walking to the designated airport shuttle stop and then boarding the vehicle that will transport the passenger to the terminal building. In using the remote parking facilities, the passenger is often confronted with additional stress resulting from a lack of information pertaining to arrival time for the shuttle and the amount of time it will take the shuttle to travel to the terminal.
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From page 18... ...
If they have check baggage, they can either use curbside check-in or proceed to the departures hall where myriad options are available, ranging from self-service check-in and staffed bag-drop positions to full-service ticketing. Passengers without baggage can proceed directly to the SSCP if they obtained a boarding pass over the Internet or if they used a self-service check-in kiosk or the full-service counter.
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From page 19... ...
Issues include potentially long walks that may require negotiating level changes, lifting bags onto bag wells at ticket counters, and lifting bags off bag-claim devices. At most U.S.
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From page 20... ...
The landside concepts are based on the passenger processes described earlier and include activities from the beginning of the passenger's journey to the point where the passenger enters the terminal building and the reverse. These concepts encompass POV and CV traffic, remote baggage check, parking, passenger drop-off and pickup, and the potential integration of regional transit systems and rental car facilities.
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From page 21... ...
domestic arrivals, including meeters and greeters, baggage claim, and the ground transportation interface. The concepts have been developed in some detail in an attempt to verify their practicality and workability; however, it should be noted that the illustrations and descriptions are not intended to represent specific design solutions.
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