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From page 22... ... The advantages and disadvantages, from both the passenger and airport operations perspectives, are discussed, along with any challenges to implementation. The innovations identified involve the following: • Process-based departures hall, • Passenger-processing facilities, • Self-service baggage check, • Bag-check plaza, • Supplemental curbsides, • Passenger assistance parking area, • Low-profile passenger baggage devices, • High-capacity flow-through elevators, • Consolidated meeters-and-greeters area, and • Arrivals lounges Process-Based Departures Hall The process-based departures hall layout shown in Figure 4-1 is based on the realization that common-use terminal equipment (CUTE) Read the entire page →
From page 23... ... The ideal process-based departures hall layout is based on the assumption that passengers will be allowed to tag their own check baggage. This self-tagging would allow for all of the SSDs (boarding pass and baggage check) Read the entire page →
From page 24... ... A simulation analysis was conducted at a terminal section with three legacy carriers serving just fewer than 2 million annual enplaned passengers and approximately 560 peak-hour originating passengers. At this size airport or terminal, from which several airlines operate with similar peak times, little reduction in the SSD requirements resulted; however, a 45% savings in the number of full-service check-in positions required did result. Read the entire page →
From page 25... ... One option for delaying more expensive capital projects is to relocate some of the major passenger-processing functions commonly located in airport terminal landside facilities such as check-in, baggage check, and curbside operations or to combine the facilities with complementary facilities such as close-in parking. These multifunctional passenger-processing facilities (see Figure 4-2) Read the entire page →
From page 26... ... The RPPF concept was examined in detail in ACRP Project 10-02, "Planning Guide for Offsite Terminals." Evaluation Passenger Perspective Passenger-processing facilities that accommodate a variety of functions at locations other than the conventional terminal building have the potential to address a number of the issues that passengers commonly face. The ability to check in and check baggage in proximity to parking relieves passengers of the need to transport their baggage from a close-in or remote parking garage to the terminal before the bags can be checked. Read the entire page →
From page 27... ... Self-service gained tremendous momentum in the banking industry with automated teller machines and has also affected big box retailers and, more recently, fast food businesses. Self-service has become commonplace at airports throughout the world and has reduced passenger-processing times at a lower cost than adding agent positions. Read the entire page →
From page 28... ... Remote placement of SSDs and self-service baggagedrop positions, such as in a parking garage or CRCF, would greatly reduce the need for passengers to transport their check baggage across busy terminal roads; on one or more modes of transportation; or via multiple level changes, particularly in parking garages, for which escalators or elevators may not be available. Remote self-service bag drop would especially benefit the elderly and disabled. Read the entire page →
From page 29... ... These facilities would also provide a customer service benefit resulting from the ability to check baggage prior to walking to the terminal building from parking. Passengers using the bag-check plaza could then bypass the ticketing and baggage check area of the terminal building and proceed directly to the SSCP, thereby reducing congestion in the ticketing area and potentially deferring future capital expenses associated with expanding the departures hall. Read the entire page →
From page 30... ... Passengers drive their vehicles to a bag-check-in area located adjacent to the terminal or inside the parking structure. Vehicles are parked in drive-through-style parking spaces before passengers exit their vehicles to check their baggage and retrieve their boarding passes. Read the entire page →
From page 31... ... Moving a portion, or in the case of a new terminal, all of the curbside functions into an adjacent parking structure or surface lot would allow for the dispersion of vehicle demand along the curbside frontage and would significantly increase curbside capacity. Supplemental curbsides located near the terminal building could be combined with pedestrian bridges to reduce or eliminate at-grade lane crossings and to improve pedestrian safety and roadway operations. Read the entire page →
From page 32... ... In either scenario, to the extent possible, it is desirable to plan a curbside within an adjacent parking structure to provide vertical separation to reduce vehicle and pedestrian conflicts and to reduce walking distances and the number of traffic lanes that passengers must cross to enter the terminal. Similar to the San Diego International Airport arrangement, those airports without an adjacent parking structure could provide a supplemental curbside in an adjacent surface lot. Read the entire page →
From page 33... ... may limit the ability to retrofit an existing parking structure to accommodate a supplemental curbside. The challenges to implementation with a new parking structure would be how to realign the existing terminal roadway system to accommodate the supplemental curbside located in the structure. Read the entire page →
From page 34... ... Low-Profile Passenger Baggage Devices Passenger baggage devices consist of ticket counter bag wells, used for depositing check baggage with the airline, and baggage-claim devices, used for claiming checked baggage at the point of arrival. The common passenger baggage devices (see Figure 4-11: "Typical Arrangement" and Figure 4-12: "Typical Carousel Claim") Read the entire page →
From page 35... ... When these passengers take long trips with a number of check bags, the task of placing those bags on ticket counter bag wells and removing them from bag-claim devices, particularly slope-plate devices, becomes more arduous and likely to cause injury or discomfort. Examples Several recently constructed terminals that accommodate both domestic and international passengers such as Dallas/Fort Worth International Airport's Terminal D, John F Read the entire page →
From page 36... ... These devices could be provided either in the terminal or in landside facilities, such as multistory parking structures. Figure 4-14. Read the entire page →
From page 37... ... Passengers traveling between the parking structure and the terminal with check baggage have a much easier trip, especially since the arrivals and departures curbs are located in the parking structure. Assumptions/Prerequisites High-capacity flow-through elevators require a relatively constant demand to be effective. Read the entire page →
From page 38... ... Examples Most terminal buildings have either multiple domestic arrivals halls or multiple portals in a single domestic arrivals hall because of its size. In contrast, international arrivals facilities typically have a single exit into the nonsecure area. Read the entire page →
From page 39... ... would provide the same level of service to arriving passengers as that provided to departing passengers by offering a comfortable waiting area and the necessary information to ease traveler anxiety. These arrivals lounges may include a check-in kiosk to alert drivers that customers are waiting for their shuttles, as well as information displays identifying when the next vehicle is expected to arrive. Read the entire page →
From page 40... ... As with many commercial vehicle curbs, the tour bus operations curbside at London Stansted Airport are remote from the terminal building. The tour bus lounges provide protection from the elements, include amenities such as restrooms and vending machines, and provide information displays for each tour bus operator. Read the entire page →
From page 41... ... Several options for combining the innovations are discussed in Chapters 5 and 6. 41 Waiting / Queuing Walking / Vertical Transitions Baggage Handling by Passengers Information / Signage / Wayfinding Vehicular Movement / Pickup / Drop-off Safety and Security Issue is addressed by innovation Passenger assistance parking Passenger-processing facilities Process-based departures hall Supplemental curbside Innovation Bag-check plaza Self-service baggage check Issues Consolidated meeters-and-greeters area Arrivals lounges Low-profile passenger baggage devices High-capacity flow-through elevators Table 4-1. Read the entire page →

From page 22...

... The advantages and disadvantages, from both the passenger and airport operations perspectives, are discussed, along with any challenges to implementation. The innovations identified involve the following: • Process-based departures hall, • Passenger-processing facilities, • Self-service baggage check, • Bag-check plaza, • Supplemental curbsides, • Passenger assistance parking area, • Low-profile passenger baggage devices, • High-capacity flow-through elevators, • Consolidated meeters-and-greeters area, and • Arrivals lounges Process-Based Departures Hall The process-based departures hall layout shown in Figure 4-1 is based on the realization that common-use terminal equipment (CUTE)