Innovations for Airport Terminal Facilities (2008) / Chapter Skim
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From page 3... ...
, the need to identify cost-effective solutions to improving the level of service that passengers experience at airport terminal landside facilities is more crucial than ever. Report Organization This report is organized into the following chapters: • Chapter 1: Background • Chapter 2: Research Findings • Chapter 3: Approach to Developing New Concepts • Chapter 4: Innovations • Chapter 5: Landside Concepts • Chapter 6: Terminal Concepts • Chapter 7: Conclusions Chapter 1 establishes the objectives of the research effort and the need for innovation, presents the basic definitions of terms used throughout this document, and outlines the key assumptions used to develop the innovative concepts and the intended goals for those concepts.
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Suggestions for further research, related to the innovations and concepts presented in this report, are also provided. An appendix presents the computer simulation analysis results, which estimated facility requirements for a processbased departures hall concept and a landside bag-check plaza concept.
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From page 5... ...
• Passenger assistance parking area: a parking area that provides for vehicles to be left unattended briefly while passengers are being assisted to or from the terminal. • Passenger processing facility: facility located on the airport landside that combines some or all of the functions typically found in a passenger terminal with those found in other facilities, such as a parking garage or consolidated rental car facility (CRCF)
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From page 6... ...
In a one-step system, passengers would be able to obtain their boarding passes, self-tag their check baggage, and deposit their baggage into the baggage system, all at a single kiosk. At Vienna International Airport in Austria, where a one-step process at a single kiosk has been implemented for the printing of a boarding pass and the self-tagging of check baggage, roving agents, positioned on the same side of the counter as the passenger and serving six positions or more, can generally process 150 to 180 passengers per hour per agent (5)
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From page 7... ...
Airport representatives contacted during this research effort also indicated their willingness to seek alternative solutions or to accept the temporary ramifications, such as reduced parking capacity, rather than separating the terminal building and the parking structure by 300 ft.
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