Innovations for Airport Terminal Facilities (2008) / Chapter Skim
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Pages 56-61
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From page 56... ...
Once inside the terminal building, passengers would be offered three optional services as they proceed in the general direction of the SSCP. The first option would be SSDs, where a boarding pass may be obtained; the second option would be self-service check-in with bag drop; and the third option would be full-service staffed positions.
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From page 57... ...
The first entry point or "lane" would be for passengers without check bags. This category would include passengers who obtained their boarding passes remotely or who only need to obtain a boarding pass or who may have checked their bags prior to the departures hall.
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From page 58... ...
The full-service positions would be located behind the self-service positions; however, they would be clearly identified as passengers enter the departures hall. This concept is compatible with many existing check-in halls; however, it would often require relocation of the support area typically located behind the ticket counter.
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From page 59... ...
Table 6-1. Departures hall concepts comparison.
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From page 60... ...
From the meeters-and-greeters area, passengers would be able to choose either a direct exit from the terminal building if they are not claiming baggage or access into the bag-claim hall where baggage carts would be readily available prior to the claim devices. The devices would be adequately spaced (approximately 60 ft on center)
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From page 61... ...
Arrivals lounges would address the issues associated with arriving passengers waiting at the curbside for CVs, which include waiting for an indeterminate length of time in less-than-ideal weather conditions and with some safety concerns, especially at night. In the arrivals lounge concept, passengers who plan to use ground transportation services, after claiming their baggage, would proceed to a seating area designated for the mode of ground transportation desired such as hotel shuttle, rental car shuttle, inter-terminal shuttle, or other modes.
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