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Transit, Call Centers, and 511: A Guide for Decision Makers (2009) / Chapter Skim
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References
Pages 83-84

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From page 83...
... 13. Texas Transportation Institute and NuStats International, TCRP Report 45: Passenger Information Services: A Guidebook for Transit Systems, Transportation Research Board of the National Academies, Washington D.C., 1999, http://gulliver.trb.org/publications/ tcrp/tcrp_rpt_45.pdf.
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From page 84...
... 51. San Francisco Bay Area Rapid Transit District, October, 2007; http://www.bart.gov/about/history/history_1.asp and 2004 National Transit Database, Federal Transit Administration; http://www.
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Key Terms

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  • transit database
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  • call center
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  • deployment coalition
  • multi channel
  • international customer
  • channel merchant
  • arizona department

  • deployment assistance
  • electronic business
  • intermodal transportation
  • tcrp report
  • suncoast transit

  • dorado transit
  • improve call
  • tional transit
  • customer management
  • dorado county

  • transportation planning
  • metro magazine
  • management institute
  • operational guidelines
  • statistics related


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