Guidebook for Rural Demand-Response Transportation: Measuring, Assessing, and Improving Performance (2009) / Chapter Skim
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2.1 Rural DRT -- It's Different DRT is typically defined as public transit that is not traditional fixed-route, fixed-schedule, but rather a service that responds in some manner or form to individualized requests or demand for transportation service. The Federal Transit Administration (FTA)
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In terms of a sponsoring organization, for example, rural DRT is provided by political subdivisions, regional entities, transit districts, Councils of Governments (COGs) , various single purpose and multi-purpose non-profit human service agencies, and Native American tribal organizations.
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It is a tall order. What We Know About Rural Transit Given the diversity of the country's rural areas, it is not surprising that rural transit and, specifically, rural DRT are often quite different from their urban counterparts.
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The TCRP survey data, which is more finely grained than that of the National RTAP/CTAA data, show that the most common type of rural DRT provider is a private, non6 Guidebook for Rural Demand-Response Transportation: Measuring, Assessing, and Improving Performance 1 By comparison, the 2007 Rural NTD estimates the total rural transit fleet at about 18,500 vehicles; however, this is somewhat understated as not all rural systems are represented in the database. 2 TCRP Project F-12 was published in 2008 as TCRP Report 127: Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas.
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Additionally, while less "truth" than fact, rural DRT performance assessment must also recognize that data collection resources and practices can influence performance reports, particularly regarding mode-specific service for multi-modal rural systems, and that cost performance data may not be comprehensive, particularly where the rural transit agency is part of a larger organization. Rural DRT and Why Performance Matters 7 Table 2-1.
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Example of multi-modal rural transit system performance data. Annual Performance Data Based on Total System Data Total Operating Costs Total Vehicle Hours Total Passenger Trips Operating Cost/ Vehicle Hour Operating Cost/ Passenger Trip $800,000 20,000 75,000 $40.00 $10.67 Annual Performance Data Based on System Data Allocated by the System's Two Modes Operating Costs Vehicle Hours Passenger Trips Operating Cost/Vehicle Hour Operating Cost/ Passenger Trip Total DR Cost Total Rt Dev Cost Total DR Veh.
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Again, these can serve as reference points for other DRT systems interested in considering performance improvements. While the nuts and bolts of performance assessment -- data collection, reporting, and measuring data over time and perhaps against other systems -- may seem just another task in an already too long list of to-dos for rural transit managers, DRT performance does matter.
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