Guidebook for Rural Demand-Response Transportation: Measuring, Assessing, and Improving Performance (2009) / Chapter Skim
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Pages 46-58
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From page 46... ...
The 24 participating systems are listed in Table 6-1, and their locations are shown in Figure 6-1. The data elements requested from the participating DRT systems include passenger trips; vehicle-miles; vehicle-hours; operating costs and safety incidents, as defined by Rural NTD; and on-time performance.
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From page 47... ...
Findlay, OH Private non-profit community action agency, se rv in g primarily a single county Hill Country Transit District San Saba, TX Transit district, affiliated with non-profit community action agency, serving 8 counties in central Texas Inter-County Public Transportation Authority Elizabeth City, NC Private non-profit health services agency, serving 5 counties in northeastern North Carolina Intracity Transit – Paratransit System Hot Sp rings, AR City, serving primarily a single city Johnson County Transportation Cleburne, TX Provided through City of Cleburne, serving prim arily a single county McIntosh Trail Transit System Griffin, GA Regional planning organization, with service operated by a non-profit contractor, serving 5 counties in central Georgia Monroe County Shared Ride Scotrun, PA Transit district, ser vi ng prim arily a single county Moscow Valley Dial-A-Ride and Paratransit Moscow, ID Private non-profit transp ortation agency, serving prim arily a single city Paul Bunyan Transit Bemidji, MN Private non-profit transit organization created by joint agreem ent between participating city and count y , serving primarily a single county Pulaski Area Transit Pulaski, VA Private non-profit senior agency, serving primarily a single city Regional Coordinated Area Transportation System Asheboro, NC Private non-profit senior agency, serving 2 counties in central North Caro lina River Cities Public Transit (RCPT) Pierre, SD Private non-profit transportation agency, serving 10 counties in central South Dakota VTA Paratransit Edgartown, MA Transit authority, with service operated by a private c ontractor, ser ving primarily a single county Table 6-1.
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From page 48... ...
Oakland Hood River Moscow Los AlamosBullhead City Fresno Cleburne San Saba Hot Springs Griffin Bartow Asheboro Pulaski Findlay Albert Lea Bemidji Pierre Munising Vestal Edgartown Scotrun Urbanna Elizabeth City TX CA MT AZ ID NM NV CO OR UT IL WY KS IA SD NE MN ND OK FL WI MO WA AL GA AR LA MI IN NC NY PA MS TN KY VA OH SC ME WV VT NH MD NJ MA CT DE RI DC I I I I I I I LEGEND Serving Primarily a Single City Serving Primarily a Single County Serving Multi-Counties
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From page 49... ...
While the Rural NTD data did not receive the same level of scrutiny that was possible through this research project for the participating DRT systems, inclusion of the NTD data alongside that of the systems from the research project provides a larger framework for rural DRT performance data. Passenger Trips Per Vehicle-Hour -- Productivity Productivity may be the most important single performance measure for a DRT system.
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From page 50... ...
Adjusted Data Figure 6-2. Rural DRT systems: passenger trips per vehicle-hour.
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From page 51... ...
Operating cost differences may also result, to some extent, from cost allocation procedures; systems that are part of a larger organization and particularly a multi-purpose human service agency may not fully allocate costs to their transit service. A transit district, on the other hand, will have the full complement of functions needed for transit within one organization and full cost accounting is more typical.
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From page 52... ...
$0.00 $10.00 $20.00 $30.00 $40.00 $50.00 $60.00 $70.00 $80.00 O PE RA TI NG C O ST P ER V EH IC LE H O UR $77.90 NTD MAX RANGE ($77.27) Municipality County Multi County TYPE OF SERVICE AREA B31A Representative Data, 2007 Rural NTD data for DR only systems, 2007 Report Year *
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From page 53... ...
The representative rural DRT system data, shown in Figure 6-5, show that those systems with low productivity combined with relatively high costs per hour have high costs per passenger trip, as would be expected. In the primarily municipal service-area category, for example, the system with an operating cost per passenger trip of $31.17 operates ADA paratransit service with a relatively low productivity and also has the highest cost per vehicle-hour of systems in that category.
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From page 54... ...
Interestingly, the operating cost per passenger trip for rural DRT systems in all three of the categories -- those operating in primarily a single municipality, primarily in a single county, and in multi-county areas -- appears to cluster in similar ranges, from about $11 to $15, although the primarily single-county systems show a somewhat broader grouping, from $11 to $18 per passenger trip. Performance Measures for Safety and Service Timeliness As noted above, there was very limited data from the representative rural DRT systems on the safety measure -- Rural NTD safety incidents per 100,000 vehicle-miles -- or for on-time performance.
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From page 55... ...
Passenger Trips Per Vehicle-Hour This measure of system productivity showed a large range: a high of 7.05 passenger trips per vehicle-hour to a low of 1.57. As was found in the urban phase of the research, those DRT systems with smaller service areas tend to have higher productivities.
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From page 56... ...
advance reservation service Extent of long-distance, outof-primary-service-area trips Characteristics of contracted service, in particular Medicaid Measures to reduce deadhead No-shows/late cancellations Administrative/overhead costs Costs for operator labor Administrative/overhead costs Costs for operator labor Administrative/overhead costs Costs for operator labor Group trips for human service agency clients and ability to group trips for unaffiliated riders Use of AVL Use of immediate response vs. advance reservation service Extent of long-distance, outof-primary-service-area trips Measures to reduce deadhead No-shows/late cancellations Uncontrollable Size of service area Geographic constraints of service area Requirements for longdistance, out-of-service-area trips Type of ridership, i.e., ADA paratransit vs.
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From page 57... ...
Operating Cost Per Vehicle-Hour Performance on operating cost per vehicle-hour also showed a large range across the representative rural DRT systems contributing to the research: a low of $26 to a high of $78 per vehiclehour. The systems with the lowest cost per vehicle-hour are non-profit organizations serving multi-county areas, which may not be fully allocating costs to the DRT system (e.g., all administrative and overhead costs attributed to the DRT program)
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From page 58... ...
This is because the system has significant travel outside its county borders, with those miles traveled on highways at highway speeds, with a systemwide average speed of 27 mph. Controllable and partially controllable factors influencing this measure include those same factors related to operating costs, including costs for administration and operator labor.
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