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From page 1... ... to be responsible for over one-half of all traveler delay.2 The objective of this research task was to examine TDM programs nationwide to STATE DEPARTMENT OF TRANSPORTATION ROLE IN THE IMPLEMENTATION OF TRANSPORTATION DEMAND MANAGEMENT PROGRAMS This digest presents the results of NCHRP Project 20-65 Task 24, "State Department of Transportation Role in the Implementation of Transportation Demand Management Programs." The research was conducted by ICF International, Fairfax, Virginia. Kathleen Rooney and Michael Grant were the Principal Investigators. Read the entire page →
From page 2... ... Key elements include a survey of state DOTs to determine their role in TDM programs and a set of case studies illustrating the different roles that state DOTs can play to encourage TDM. This report includes the following sections: • A summary of results and research findings from the nationwide survey and the five case studies. Read the entire page →
From page 3... ... manages a statewide TDM program that provides localized support for all counties in the state. The TMAs tailor their messages to their service areas, but all implement two DOT programs -- Smart Workplaces for Commuters and Carpooling Makes Sense. Read the entire page →
From page 4... ... , provides TDM services statewide with a focus on air quality in addition to congestion. Originating as a metro Atlanta program, in part due to a Framework for Cooperation established with the Atlanta Regional Commission and Georgia's Environmental Protection Division, GDOT's TDM program recently expanded statewide. Read the entire page →
From page 5... ... Drawing on these, this primer is a resource for state DOTs to implement TDM programs or improve existing TDM programs. What Is Transportation Demand Management (TDM) Read the entire page →
From page 6... ... 16. 9 Clean Air Campaign, Advertising and Marketing RFP Supporting Promotional Materials. Read the entire page →
From page 7... ... 12 The Clean Air Campaign Press Kit, http://www.cleanair campaign.org/For-the-Press/Press-Kit, accessed 10/22/2009. Read the entire page →
From page 8... ... OpenDocument&Query=State, accessed 11/14/2009. 18 Phone interview with Tom Neumann, Nathan Smith, and David Lively, Caltrans, 10/14/2009. Read the entire page →
From page 9... ... NJDOT operates a centralized TDM program through its high-level management of the TMAs. MassDOT is similarly very centralized due to its statewide provision of TDM services through MassRIDES. Read the entire page →
From page 10... ... Role within the DOT Another dimension to consider is how the state DOT chooses to integrate its TDM responsibilities/ programs into its larger organizational structure. The most common situation is to house TDM as part of a planning division/department, which is the case in approximately 45 percent of all respondents, and then as part of the public transportation division, which is the case for approximately 18 percent.24 However, an additional 18 percent house TDM across multiple divisions in their agency.25 All of our case studies housed their TDM programs in planning, except for Caltrans (which was across multiple departments) Read the entire page →
From page 11... ... Many of the programs started with simple vanpool or employer outreach programs, such as New Jersey's nascent employer trip reduction program growing into its TMA program today. Others are using targeted campaigns to 11 26 Phone interview with Sheree Davis, NJDOT, 10/9/2009. Read the entire page →
From page 12... ... 34 Follow-up phone call with Jim Cope, MassDOT, 11/18/2009. 35 Follow-up email from Andrea Leary, MassComute, 12/7/2009. Read the entire page →
From page 13... ... . Those respondents who did not identify a role in TDM filled out Section 3 instead (Absence of TDM Programs) Read the entire page →
From page 14... ... Of the state DOTs that responded, 17 indicated that TDM responsibilities are located in the planning division or planning department at the DOT, approximately 45 percent.40 Seven other state DOTs identified the public transportation division and seven indicated that TDM is spread across multiple divisions, combined totaling 37 percent.41 The remaining agencies reported that TDM is located in the operations division, project development department, or at another state agency. 14 38 For the purposes of this survey, the total potential survey response is 51 (50 states plus the District of Columbia) Read the entire page →
From page 15... ... In selecting case study recommendations, the team used the following evaluation factors: status of the state DOT as a champion of TDM programs, variation in the state DOT's role and program structure, variation in geographic area, variation in population, variation in population density/urban context, willingness of the state DOT staff to participate in case study interviews, and accessibility of additional information online. The researchers then followed a structured case study process, including general research review and a minimum of two 30-minute phone interviews, one of which was with the state DOT contact. Read the entire page →
From page 16... ... 49 Phone interview with Matt Grymek, MASCO TMA, 11/18/2009. 50 Developed based on conversations with Jim Cope, MassDOT. Read the entire page →
From page 17... ... 59 Phone interview with Jim Cope, MassDOT, 10/9/2009. Read the entire page →
From page 18... ... at partner worksites • Maintained a ridematching database of over 15,400 travelers looking for options to driving alone63 • Manages a vanpool fleet, with a current ridership of 684 commuters in 57 vans, achieving an annual VMT reduction of 15,409,400 miles64 60 Follow-up phone call with Jim Cope, MassDOT, 11/18/2009. 61 Phone interview with Jim Cope, MassDOT, 10/9/2009. Read the entire page →
From page 19... ... Their commitment helps alleviate traffic congestion and improve air quality."75 -William J Mauro, Former Mayor, City of Marlborough 73 MassCommute TMA Services, http://www.masscommute. Read the entire page →
From page 20... ... Currently, MassDOT is looking for ways to improve TDM integration into projects and with the state's 511 traveler information service.85 Another area of promotion is through its park-and-ride program, which now includes 25 lots.86 MassDOT oversees the usage of the lots and has developed proposals for expansion when necessary.87 MassDOT also promotes TDM through its interactions with MPOs. MassDOT has overseen the Boston Region MPO's Suburban Mobility and TDM programs, funded at $650,000 per year through 20 76 Phone interview with Andrea Leary, MassCommute, 11/20/2009. Read the entire page →
From page 21... ... 96 Transportation Demand Management Program Services, Boston MPO, http://www.bostonmpo.org/bostonmpo/3_ programs/7_suburban_mobility/tdm_services.html, accessed 11/14/2009. 97 Phone interview with Jim Cope, MassDOT, 10/9/2009. Read the entire page →
From page 22... ... 106 Number of Full-Time Employees: 5 staff members (excluding TMA employees) 107 Other Major Partners: North Jersey Transportation Planning Association, Delaware Valley Regional Planning Commission, South Jersey Transportation Planning Authority, eight TMAs, and New Jersey Transit Contact for More Information: Sheree Davis TDM Management Office New Jersey DOT Phone: (609) Read the entire page →
From page 23... ... 125 TMA Work Plan, Cross County Connector TMA, provided by Bill Ragozine via email on 11/4/2009. 126 Phone interview with Bill Ragozine, Cross County Connection TMA, 11/2/2009. Read the entire page →
From page 24... ... 132 2008 NJDOT TMA Annual Report, provided by Sheree Davis via email on 10/21/2009. 133 2008 NJDOT TMA Annual Report, provided by Sheree Davis via email on 10/21/2009; phone interview with Bill Ragozine, Cross County Connection TMA, 11/2/2009. Read the entire page →
From page 25... ... 148 2008 NJDOT TMA Annual Report, provided by Sheree Davis via email on 10/26/2009. 149 Phone Interview with Bill Ragozine, Cross County Connection TMA, 11/2/2009. Read the entire page →
From page 26... ... For instance, North Jersey Transportation Planning Authority (NJTPA) is encouraging the TMAs in its service area to undertake anti-idling activities in its work plan.156 NJTPA is also at all of the quarterly meetings held with the TMAs and the DOT to discuss TDM strategies.157 Moreover, some MPOs, such as the NJTPA, provide additional funding and issue separate work plans for the TMAs to be involved in corridor plans and studies.158 Through its Local CMAQ Mobility Initiative, NJTPA has provided additional funding to TMAs to conduct an online survey for a bus study.159 Department of Human Services -- NJDOT is currently partnering with NJ Transit and the Department of Human Services to evaluate the mobility of seniors and disabled travelers.160 NJDOT wants to work with these other agencies to explore ways to expand mobility options for this group. Read the entire page →
From page 27... ... efforts in Georgia have originated out of the metro Atlanta region, where 50 percent of the state's population lives.171 171 Phone interview with Kevin Green, The Clean Air Campaign, 11/5/2009. 172 Georgia NCHRP 20-65-24 Survey Response, submitted 8/13/2009. Read the entire page →
From page 28... ... ; the nine TMAs; the regional MPO; ARC; and CAC, a not-for-profit travel options program. State Implementation Plan for air quality, authored by the Georgia EPD.178 28 "The DOT is the nucleus of the TDM activities in Georgia." -Allison Richards, Atlanta Regional Commission TDM Services Offered by the State • Local, technical assistance to employers through nine TMAs179 • Clean Air Campaign (CAC) Read the entire page →
From page 29... ... 188 Phone interview with Kevin Green, The Clean Air Campaign, 11/5/2009. 189 Phone interview with Phil Peevy, Georgia Department of Transportation, 10/30/2009. Read the entire page →
From page 30... ... 200 Phone interview with Kevin Green, The Clean Air Campaign, 11/5/2009. The Clean Air Campaign Results Each year, commute alternatives yield:199 • 16 million car trips eliminated from metro Atlanta roadways • More than 200,000 tons of pollution not released into our air • More than $156 million estimated in reduced commute costs • $30 million estimated in health-related costs savings due to improved air quality The Clean Air Campaign (CAC) Read the entire page →
From page 31... ... 205 Advertising and Marketing RFP Questions and Answers, http://www.cleanaircampaign.org/About-Us/Requests-forProposals/Advertising-and-Marketing-RFP, accessed 10/22/ 2009. 206 Phone interview with Kevin Green, The Clean Air Campaign, 11/5/2009. Read the entire page →
From page 32... ... 208 Phone interview with Kevin Green, The Clean Air Campaign, 11/5/2009. 209 Advertising and Marketing RFP Supporting Promotional Materials, http://www.cleanaircampaign.org/About-Us/ Requests-for-Proposals/Advertising-and-Marketing-RFP, accessed 10/22/2009. Read the entire page →
From page 33... ... This change to the program has expanded the membership pool significantly.233 ARC also issued a request for proposals to solidify contracts with the GRH providers, including taxi services and rental cars.234 33 219 The Clean Air Campaign website, http://www.cleanair campaign.org/Our-Services/Teleworking-Assistance, accessed 10/22/2009. 220 Phone interview with Allison Richards, Atlanta Regional Commission, 11/9/2009. Read the entire page →
From page 34... ... 238 Phone interview with Allison Richards, Atlanta Regional Commission, 11/9/2009. 239 Phone interview with Kevin Green, The Clean Air Campaign, 11/5/2009. Read the entire page →
From page 35... ... 251 Phone interview with Kevin Green, The Clean Air Campaign, 11/5/2009. 252 Phone interview with Kevin Green, The Clean Air Campaign, 11/5/2009. Read the entire page →
From page 36... ... Eighty-five percent of its 2.5 million people reside within the five MPO boundaries.259 See Figure 7. This congestion challenge coupled with energy, climate, and air quality concerns makes TDM a good 36 257 The Clean Air Campaign Press Kit, http://www.cleanair campaign.org/For-the-Press/Press-Kit, accessed 10/22/2009. Read the entire page →
From page 37... ... planning budget and other partner funds261 Lead Department at the DOT: Planning Number of Full-Time Employees: 1 staff member with 3 on-call consultants262 Other Major Partners: Wasatch Front Regional Council, Utah Transit Authority, Salt Lake City, Salt Lake Solutions, Environmental Protection Agency, Utah State Government (Working 4 Utah) , Utah State Government, and other not-for-profit and private partners Contact for More Information: Angelo Papastamos Transportation Planning Manager UDOT Phone: (801) Read the entire page →
From page 38... ... The Clear the Air Challenge, http://cleartheairchallenge.org/index.php, 10/20/2009. 279 Phone interview with Renee Zollinger, Salt Lake Solutions, 10/20/09. Read the entire page →
From page 39... ... Some of the notable partnerships established to date across the different types of organizations/ stakeholders include the Wasatch Front Regional Council, Zions Bank, and Utah Transit Authority. This partnership strategy also allows UDOT to tailor 39 280 UDOT, TravelWise Draft Strategic Action Plan Executive Report 2010–2013, September 2009. Read the entire page →
From page 40... ... 284 Phone interview with Angelo Papastamos, UDOT, 10/14/2009. 285 Resolution endorsing TravelWise, submitted by Wasatch Front Regional Council, June 1, 2009, provided by Angelo Papastamos via email on 10/14/2009. Read the entire page →
From page 41... ... 288 Community Partner Agreement with Zions Bank, signed 11/25/2009, provided by Angelo Papastamos via email on 10/14/2009. 289 Working 4 Utah Performance Report, Baseline Draft, August 2008. Read the entire page →
From page 42... ... 293 Phone interview with Jan Maynard, Utah Transit Authority, 10/29/09. 294 Follow-up email from Angelo Papastamos, 11/30/2009. Read the entire page →
From page 43... ... 23, accessed 10/26/2009. 304 Phone interview with Tom Neumann, Nathan Smith, and David Lively, Caltrans, 10/14/2009. Read the entire page →
From page 44... ... 306 Phone interview with Tom Neumann, Nathan Smith, and David Lively, Caltrans, 10/14/2009. 307 Caltrans TDM Library, http://www.dot.ca.gov/caltrans511/ biblio/plan/strat/ssmp.htm, accessed 12/1/2009. Read the entire page →
From page 45... ... TDM at a Project Level As outlined above, Caltrans has clear TDM goals and strategies, but does not have a specific formal 45 316 Phone interview with Tom Neumann, Nathan Smith, and David Lively, Caltrans, 10/14/2009. 317 Phone interview with Tom Neumann, Nathan Smith, and David Lively, Caltrans, 10/14/2009. Read the entire page →
From page 46... ... 328 California Transportation Journal, http://www.dot.ca.gov/ ctjournal/service.html, accessed 11/30/2009. 329 Follow-up email from Marlo Tinney, Caltrans District 4, 11/30/2009. Read the entire page →
From page 47... ... Just because the construction is finished doesn't mean you need to drive alone to work again, follow the links below to explore your travel options."339 This I-5 project provides an example of implementing TDM outreach and traffic management efforts in a project in order to reduce congestion and encourage alternate commute modes. TDM as an Emergency Response Tactic Unlike I-5 in which activities for TDM outreach were planned in advance, the state faced a serious emergency in April 2007 in which Caltrans, through coordination and cooperation with the MPO, was able to utilize TDM messaging and strategies in order to avoid gridlock. Read the entire page →
From page 48... ... Presented by Janet Banner on 11/18/2009; provided via email by Carol Keuster, Metropolitan Transportation Commission, on 10/20/2009. 351 Phone interview with Carol Keuster, Metropolitan Transportation Commission, 10/19/2009. Read the entire page →
From page 49... ... 361 Phone interview with Tom Neumann, Nathan Smith, and David Lively, Caltrans, 10/14/2009. 362 California Transportation Plan 2025, http://www.dot.ca. Read the entire page →
From page 50... ... Transportation Research Board 500 Fifth Street, NW Washington, DC 20001 These digests are issued in order to increase awareness of research results emanating from projects in the Cooperative Research Programs (CRP) Read the entire page →

From page 1...

... to be responsible for over one-half of all traveler delay.2 The objective of this research task was to examine TDM programs nationwide to STATE DEPARTMENT OF TRANSPORTATION ROLE IN THE IMPLEMENTATION OF TRANSPORTATION DEMAND MANAGEMENT PROGRAMS This digest presents the results of NCHRP Project 20-65 Task 24, "State Department of Transportation Role in the Implementation of Transportation Demand Management Programs." The research was conducted by ICF International, Fairfax, Virginia. Kathleen Rooney and Michael Grant were the Principal Investigators.