Effective Public Involvement Using Limited Resources (2010) / Chapter Skim
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Appendix C - Summarized Survey Results
Appendix C - Summarized Survey Results
Pages 39-90
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From page 39... ...
Yes, it's a DOT one. Improving lives by Delivering transportation projects, providing public information and serving as a dynamic forum for regional planning and collaboration in the greater MPO area.
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From page 40... ...
To ensure that our transportation tax dollars are spent effectively to improve mobility, support economic progress and safeguard the environment and provide opportunities for public input into the transportation planning and project development process. ORGANIZATIONAL STRUCTURE QUESTION 2: Is the agency centralized/decentralized?
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Work closely with counterpart for stakeholder affairs offices targeted to construction. Press Secretary for public affairs and Public Relations.
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Operationally -- mandated to maintain open records; programmatically -- develop and maintain a public participation plan for the MPO planning process; project level -- develop public participation plans for individual studies. Directors of media and public relations are primarily involved in community relations.
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From page 43... ...
; Transportation Planning and Programming side deals with LRTP and Transportation Improvement Program. ORGANIZATIONAL STRUCTURE QUESTION 5: What phases of transportation decision making in the agency have public involvement components (policy development, systems planning, project planning, environment, design, right-of-way, construction, and operations and maintenance)
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? Departments of Transportation Metropolitan Planning Organizations Transit Agencies Local Governments NEPA, policy development, systems planning, project planning.
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Central office -- about 20 (eight person section in public hearing office plus planners)
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No. In CIA, at least a degree in planning; membership in professional groups is an added bonus; will pay for professional license; ability Communications staff has different backgrounds in public involvement; community outreach specialist has teacher/volunteer background and is a member of IAP2; organizational membership with IAP2.
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From page 47... ...
Some staff has backgrounds in marketing and public relations; others are largely planners with Masters degrees and many are AICP; push membership in professional organizations.
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From page 48... ...
In-house/external training on CIA, environmental justice, public involvement, context sensitive solutions; project development; NEPA (every other year) ; Systematic Development of Informed Consent; limited participation in conferences like TRB; requirement to become a member of APA, AICP or joining IAP2.
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From page 49... ...
EJ, public involvement and CSS conferences held by DOT. NHI public involvement course; EJ training; attend all conferences.
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From page 50... ...
Air, noise and public involvement staff average about 2 years. 2–6 years (last person hired 2 years ago, pretty stable)
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Within the organization who has worked their way up, usually engineers. Community relations -- generally come from outside; engineering side -- project managers have generally worked their way up through the organization.
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From page 52... ...
No full time public involvement people. Unknown.
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From page 53... ...
Yes, at times for public involvement on larger projects; also have on-call consultants. Yes, they rely heavily on consultants; if consultant hired to do environmental, then public involvement is included in that contract.
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From page 54... ...
Project Manager required to have a master's degree in transportation planning, background dealing with socioeconomic issues, public involvement, and community impact assessment; trying to tailor qualifications and looking for experience in marketing, public relations due to skill set.
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I haven't ever been asked to quantify public involvement costs. I do not think they have quantified the cost of public involvement -- it takes whatever it takes.
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From page 56... ...
Allocated costs only in the unified planning work program as a line item in the budget that covers public involvement and EJ. General operational responses to public requests billed as overhead; the rest would be direct to public participation tasks or direct charge to a contract.
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? Departments of Transportation Metropolitan Planning Organizations Transit Agencies Local Governments They do not quantify public involvement costs (% of project cost, cost per person in the project study area, others)
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From page 58... ...
Don't require a technical document -- one of the impacts evaluated within the environmental document. Technical reports on social and economic factors are rolled into the prime consultant's report (public involvement section and environmental justice section)
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From page 59... ...
Demographic and social information. Rely on own data and census data (demographics)
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From page 60... ...
Census data. We use the data that we collect for our Metropolitan Transportation Plan.
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It would be core team decision. Title VI Coordinator provides thoughts and ideas about reaching During 2-year public involvement process to update MTP, reviewed census data to determine target for involvement.
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From page 62... ...
The core team would be involved in the development of a public involvement plan. Joint effort.
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From page 63... ...
for MPOs. Use the Public Participation Plan that outlines what they do; also have Planners Methodology; collaborate with others.
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From page 64... ...
We do what it takes. We are currently writing our public involvement plan that will provide guidance for this.
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From page 65... ...
Public meetings, open houses, website, etc. historically, the CE jobs have gotten very little practical public involvement before the actual document has been developed and put out for public review.
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From page 66... ...
CCP -- includes public involvement, environmental justice, community impact assessment, context sensitive solutions, ETDM, and sociocultural effects. Public involvement plan; DBE plan; environmental justice wrapped into PIP.
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From page 67... ...
Public participation plan; Title VI compliance plan; EJ at DVRPC (annual update of Title VI and EJ activities) ; Teaming Traffic Context Sensitive Solutions.
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From page 68... ...
Go out and reach as many people as possible, make opportunities available that are tailored to their ability to participate, to address issues in an open and transparent way. The public participation plan states our goals and how we approach public involvement.
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From page 69... ...
effective transportation planning must include participation of those whose everyday lives are critically affected by how they are able to get to work, home, school, stores, and services; (3) essential to ask for public participation -- it is essential to respect and seriously consider input that is received, not just collect it; (4)
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From page 70... ...
Departments of Transportation Metropolitan Planning Organizations Transit Agencies Local Governments transportation planning process is key to obtaining good quality public input; (5) additional emphasis should be placed on involving persons and groups typically underrepresented in transportation planning or with special transportation needs, including lowincome, minority, elderly, and disabled populations.
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From page 71... ...
They are a part of the public participation plan. No defined goals for public involvement.
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From page 72... ...
During the ETDM process, plan process and during PD&E, comments are carefully monitored, documented and tracked. Public hearing comments go with the final environmental document to FHWA.
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Departments of Transportation Metropolitan Planning Organizations Transit Agencies Local Governments Our planning division uses a lot of public input tolls. We prepare a conference report and take that back into the design and take a look at what they asked.
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Documented in meeting notes. Report includes Feasibility Assessment We track them as part of our public involvement plan.
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They maintain a record of public comments through the project development phase and pass these along to the appropriate agencies. DEFINITIONS OF SUCCESSFUL, EFFECTIVE, AND COST-EFFECTIVE PUBLIC INVOLVEMENT QUESTION 29: How do you define successful public involvement?
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From page 76... ...
Having spirited public meetings. Getting people to be less suspicious of government agencies.
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From page 77... ...
A good turnout and the people seem to understand what is going on and provide meaningful feedback. Successful and effective public involvement is the same.
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Same as successful. DEFINITIONS OF SUCCESSFUL, EFFECTIVE, AND COST-EFFECTIVE PUBLIC INVOLVEMENT QUESTION 31: How do you define cost-effective public involvement?
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Hope answer is same as the answer to "How do you define successful public involvement." Having people that are submitting comments, Haven't figured out how to do that. Getting people to come to a meeting because they knew about it.
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From page 80... ...
That the public involvement process is seriously taken into account by policy leaders when we are doing any of our policy documents. Getting new people to come to meetings, media to write stories about us, and a diverse group at our events.
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In public participation plan, identified all the tools used and have performance goals and how they evaluate success. Unknown.
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From page 82... ...
First objective is equity -- provide equitable access to transportation decisionmaking. One of the indicators is access to information and participation opportunities by persons with disabilities, convenience of meetings and events to public transportation when available, geographic dispersion, convenience of meeting and time and locations.
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From page 83... ...
They are in our Public transportation plan with an extension matrix in that plan. Broken down into optional and required activities -- try to do as many of the optional activities as are feasible within the cost and time of the project.
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From page 84... ...
Small group and one-onone meetings Visualization; before/after photos, Google earth, and aerial imagery; morphs and drive-thrus; simulation and videos. Open house public meetings; interpreters; large print materials, as requested; websites (track repeat visitors and break down by district)
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branched out enough for EFFECTIVE, COST-EFFECTIVE, AND INEFFECTIVE TECHNIQUES QUESTION 37: What specific techniques have been most cost-effective? Departments of Transportation Metropolitan Planning Organizations Transit Agencies Local Governments DOT has not been concerned that much with cost -- whatever it takes.
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From page 86... ...
. EFFECTIVE, COST-EFFECTIVE, AND INEFFECTIVE TECHNIQUES QUESTION 39: Distinguish these by segments of the public that you target (limited English proficiency, low literacy, elderly/disabled, those without access to public transportation, second/third shift workers, single mothers with children, other underrepresented groups)
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From page 87... ...
, census data. LEP -- translator for meetings, no low literacy, transportation for the elderly, on-call transport for those with no cars, multiple meetings for shifts, no child care.
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From page 88... ...
newspapers, website translatable into most common languages; Low Literacy -- visualization; radio advertising. Can't say they do anything specific to target them -- have always targeted in terms of either area-wide or a specific geographic region of the MPO study area.
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From page 89... ...
Piggyback existing activities as much as possible; use Farm Bureau. They use community organizations, other public agencies, the media, and other organizations.
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From page 90... ...
Presentations to nonprofit group and other community based organizations. MPOs and send out information to the media.
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