Planning for Offsite Airport Terminals (2010) / Chapter Skim
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From page 3... ...
It is important for the project sponsor to define the purpose of the offsite terminal within its operating environment, what it hopes to accomplish, and the resources it is willing to make available. Clear goals and objectives will help to shape the project, facilitate its development among various departments that may have different objectives within the sponsoring organization, and provide the project sponsor with guidelines for measuring success once the offsite terminal and transportation link are operational.
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From page 4... ...
Once the project sponsor has established the reasons for considering an offsite terminal and transportation link, expected results of the project and how to achieve these results must be considered to ensure the alignment of objectives within the sponsoring organization. Developing Goals and Objectives The planning and development of an airport offsite terminal and transportation link will involve participation and teamwork from individuals with expertise in many disciplines including facilities planning, transportation planning, finance, business development, risk management, environmental, operations, property and facilities management, engineering, legal, and public safety.
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From page 5... ...
• Customer Service: – Level of service, transportation link; – Relationship of service frequency and hours of operation to flight schedule; and – Customers Air passengers, Airport employees, Meeters/greeters, and A specific customer group, such as pleasure travelers or passengers being picked up and dropped off in a private automobile. • Partnering: – Will partnerships with the public or private sector result in a better/faster/easier/more cost effective/more politically feasible project?
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From page 6... ...
Project elements or goals and objectives may need to be redefined during the process. 6 Planning for Offsite Airport Terminals
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