Resource Guide for Commingling ADA and Non-ADA Paratransit Riders (2011) / Chapter Skim
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Appendix A - Transit Agency Survey Highlights
Appendix A - Transit Agency Survey Highlights
Pages 54-67
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From page 54... ...
Specifically, we asked whether they provided the following: • ADA paratransit services only • ADA paratransit service AND other paratransit services using the SAME vehicles (i.e., commingling riders) • ADA paratransit services AND other paratransit services using DIFFERENT vehicles The remainder of the appendix provides an overview of the major survey findings.
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From page 55... ...
For example, 50% of the respondents reported providing "curb-to-curb" assistance for ADA paratransit riders. Reading across Transit Agency Survey Highlights 55 ADA Paratransit Other Paratransit Service Area Service Area Total 3/4 Mile Corridor City/Town County MultiCounty Other Total 3/4 Mile corridor 57% (68)
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From page 56... ...
56 Resource Guide for Commingling ADA and Non-ADA Paratransit Riders ADA Paratransit "Other" Paratransit Service Passenger Assistance Total Curb-toCurb Door-toDoor DoorthroughDoor Total Curb-to-Curb 50% (63)
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From page 57... ...
All respondents: use of technology. ADA Paratransit "Other" Paratransit Service Days In Advance Total Same Day 1 Day 2 Days 3-5 Days 6-7 Days > 7 Days Total Same Day 1% (1)
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From page 58... ...
Table A-6 summarizes survey responses to the question that asked what types of "other" paratransit passengers are served, categorized by transit systems that commingled different passenger types on the same vehicles versus different vehicles. 58 Resource Guide for Commingling ADA and Non-ADA Paratransit Riders Factor ADA + "Other" on Same Vehicles (N=58)
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From page 59... ...
Transit agencies providing ADA and "other" paratransit service using the same vehicles (i.e., commingling riders) Transit Agency Survey Highlights 59 "Other" Paratransit Passengers ADA + "Other" on Same Vehicles N=63 ADA + "Other" on Different Vehicles N=9 Non-Sponsored Older Adults 60% 44% Other Agency Funded 57% 22% Non-Sponsored Persons with Disabilities 57% 33% General Public 54% 67% Medicaid 46% 11% Title III 44% 0% Non-Sponsored Low Income Persons 33% 22% Head Start 10% 0% Table A-6.
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From page 60... ...
Of the 64 respondents who indicated that they provide ADA and "other" paratransit services on the same vehicles, 91% indicated that they utilize a form of technology to assist with providing 60 Resource Guide for Commingling ADA and Non-ADA Paratransit Riders Figure A-2. Paratransit service currently provided.
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From page 61... ...
Figure A-4. Serving ADA and "other" riders using the same vehicle: factors affecting the decision to provide "other" paratransit service.
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From page 62... ...
The use of technology appears to be prevalent among those that commingle riders on the same vehicles, with the large majority using scheduling/dispatch software and more than one-third using MDTs/MDCs and AVL. Agencies Providing ADA and Other Paratransit Service Using DIFFERENT Vehicles Highlights Ten of the agencies responding to the survey indicated that they provided ADA and "other" paratransit service on DIFFERENT vehicles.
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From page 63... ...
It should be noted that the passenger groups specified in the "other" category included JARC and a suburban service for general public, other agency non-funded, sedan vouchers, and will call programs. We asked respondents whether the service days and hours varied for ADA versus "other" paratransit services.
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From page 64... ...
This can be contrasted with systems that mix riders using the same vehicles, which more frequently indicated that they serve seniors and persons with disabilities. Agencies Providing ADA-Only Paratransit Service Highlights As stated earlier, 39% of the survey respondents indicated that they provided ADA paratransit service only.
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From page 65... ...
In addition to asking what "other" paratransit services had been provided in the past, we asked whether agencies have considered providing "other" paratransit services in the future. Forty-five Transit Agency Survey Highlights 65 Figure A-8.
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From page 66... ...
Survey results show that the four most common types of rider groups formerly served include the following: • Medicaid passengers • "Other agency" funded passengers • Non-sponsored older adults • Non-sponsored persons with disabilities 66 Resource Guide for Commingling ADA and Non-ADA Paratransit Riders Table A-8. ADA-only -- factors that would enter into the decision to provide "other" paratransit service.
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From page 67... ...
The survey results indicate other reasons for the discontinuance, such as transit board and transit management decision and funding program changes. References Gerty, R
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