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Appendix B - Case Study Summaries
Pages 68-88

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From page 68...
... • Kitsap Transit in Bremerton, Washington* • Modoc Transportation Agency in Alturas, California • Ottumwa Transit in Ottumwa, Iowa • Pace Suburban Bus in Arlington Heights, Illinois • Portage Area Regional Transportation Authority (PARTA)
From page 69...
... After passage of the ADA, ACCESS also became the ADA paratransit provider for the Port Authority. ADA services were layered into the services ACCESS already provided, including service for the Allegheny County Area on Aging and Medicaid Non-Emergency Medical Transportation (NEMT)
From page 70...
... is a private, non-profit entity that provides ADA paratransit service in Los Angeles County on behalf of the numerous fixed route operators in Los Angeles County and is the broker providing AVTA's ADA complementary paratransit services. In 1996, AVTA began providing ADA paratransit service in the Antelope Valley on a contract basis for ASI.
From page 71...
... . CARTA now operates fixed route bus service, the Lookout Mountain Incline Railway, the Downtown Electric Shuttle, and Care-A-Van, which is the ADA paratransit service for people with disabilities.
From page 72...
... This merger brought the different paratransit operations together into one service: from the north, DTC gained the ADA complementary paratransit requirement for the Wilmington area fixed route service; and from the south, DTC took over DAST, a long-established paratransit program serving elderly and disabled riders in the southern, more rural part of the state. With the merger, the State determined that it would continue to serve seniors as well as riders with disabilities.
From page 73...
... Services currently provided include 22 fixed routes, Dial-a-Lift service for customers unable to use fixed route service (ADA complementary paratransit service) , the Village Van service for welfare-to-work recipients, and a Car Pool program.
From page 74...
... 74 Resource Guide for Commingling ADA and Non-ADA Paratransit Riders
From page 75...
... It subsequently purchased the assets of a private provider, Kitsap Community Resources, which was providing fixed route service in Bremerton, and expanded the service to other small cities in Kitsap County. Kitsap is a multimodal service provider with fixed route, ADA paratransit, public Dial-a-Ride, ferry service, as well as Vanpool, VanLink, and worker/driver programs.
From page 76...
... In a year with generous contributions, the annual subsidy funds from the human service agencies constitute as much as one-third of the agency's operating funds. Lessons Learned The successful commingling of the various rider types on the Modoc County Transportation Agency's demand response service results in large part from the entrepreneurial ability of the agency to ensure funding from the key local human service agencies in the county whose clients ride the service.
From page 77...
... Currently, Ottumwa Transit provides general public fixed route service, general public dial-a-ride (Ten-Fifteen) , ADA service (OTA Lift)
From page 78...
... In the late 1990s, Kent State decided that, given federal requirements, it would cease operating fixed route service outside of the campus. Fixed route service and the requirement for ADA 78 Resource Guide for Commingling ADA and Non-ADA Paratransit Riders
From page 79...
... A paratransit scheduling and dispatching software program is used to manage service and data are kept in one database. According to PARTA staff, most applicants prefer to register and ride under the non-ADA programs when possible, due to the fact that the ADA service area (strictly defined as the 3⁄4-mile corridor around fixed route service)
From page 80...
... SEPTA operates fixed route bus, trolley, commuter rail, and subway-elevated service throughout the region. Additionally, SEPTA administers the provision of demand response paratransit service through Customized Community Transportation (CCT Connect)
From page 81...
... The goal of BTA was to provide service throughout the county; however, the Brevard County Board of Commissioners and the municipalities in the central and northern areas of the County declined to participate. As a result, BTA served only the southern half of the county, providing fixed route service, with some contracts to provide door-to-door service for various social service agencies.
From page 82...
... The Transportation Disadvantaged (TD) service area includes all of Brevard County, while the ADA service area encompasses only the 3⁄4-mile corridor around fixed route services, a significantly smaller service area.
From page 83...
... With passage of the ADA, the demand response system was named Go! Bus, which provided advanced reservation, door-todoor service for people age 65 and older or who qualify for ADA paratransit service.
From page 84...
... and 5:00 a.m. There is some variation in the service area with ADA paratransit provided within the 3⁄4-mile corridor around fixed route service.
From page 85...
... ADA service is paid through federal formula funds (Section 5307) , the Local Mass Transit Trust Fund, and fares.
From page 86...
... Eligibility determination for ADA or TD services is the responsibility of 86 Resource Guide for Commingling ADA and Non-ADA Paratransit Riders
From page 87...
... After developing the appropriate inter-governmental agreements, the City assumed responsibility for transit service provision in the county. With the merger, the City's transit system essentially doubled in size with both fixed route and ADA paratransit services provided through a mix of direct operation and contracting.
From page 88...
... This practice has continued after the merger of the City and County transit services, with Metro "inheriting" commingled ADA paratransit service. Waukesha Metro, however, subsidizes only the trips for ADA paratransit riders, not the other non-ADA riders.


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