Resource Guide for Commingling ADA and Non-ADA Paratransit Riders (2011) / Chapter Skim
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Appendix C - Additional Resources
Appendix C - Additional Resources
Pages 89-103
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From page 89... ...
Commingling of paratransit riders is one aspect of coordination; commingling ADA and non-ADA riders using ADA vehicles is a specific type of commingling and the primary focus of this project. In the review, however, we found little discussion that targeted the specific commingling of ADA and non-ADA riders using ADA paratransit vehicles, except in the general context of the desire for expanded coordination of services in order to gain increased capacity, greater economies of scale, or a reduction in the duplication and/or fragmentation of services offered by multiple service providers operating in the same geographic area.
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From page 90... ...
By transferring passengers from expensive paratransit to fixed route service, transit agencies and human service agencies can save a lot of money, sometimes in the millions of dollars for larger programs. • Because some ADA paratransit customers may also be eligible for human service transportation, if the transit agency provides commingled service, the transit agency can invoice human service providers for eligible trips, helping to manage the demand for and cost of providing nonsponsored ADA trips.
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From page 91... ...
• One of the coordination strategies included involves human service agencies providing ADA paratransit services under contract to the transit agency. While the description does not speak to commingling of riders, this might be an option, though the objective of the strategy is to save costs for the transit agency, since the cost structure of human service agencies typically is less than that for transit agencies.
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From page 92... ...
to support administrative and operating costs of a public transportation system. The ICCT divided the process of coordinating transportation into four specific phases (Phase 1 -- Transportation Planning Group; Phase 2 -- Needs and Resources; Phase 3 -- Action 92 Resource Guide for Commingling ADA and Non-ADA Paratransit Riders
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From page 93... ...
The primer also provided pre-designed scorecards for each phase to be used to document progress toward each subsequent phase. Phase 1 brings together representatives from many types of service providers to form the Transportation Planning Group, including representatives from human service agencies, medical and healthcare providers, employment and job training agencies, government agencies, senior public officials, employers, community leaders, and others.
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From page 94... ...
To fulfill its mission of promoting coordination efforts between organizations that are concerned with ensuring mobility for transportation disadvantaged individuals, the Consortium conducts research, disseminates information, and provides educational opportunities and technical assistance on the topic of coordinating human services transportation. As one of its activities, the Consortium designed a research project to explore barriers to coordination in detail.
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From page 95... ...
• Cost allocation among federal agencies or programs requires data that can be burdensome to collect (categorized as an Information/Data Barrier) The allocation of the costs of a coordinated service or system among participants and their funding sources requires human services agencies and transportation providers to track information about riders, trips (date, time, origin/destination, mileage, purpose)
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96 Resource Guide for Commingling ADA and Non-ADA Paratransit Riders
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From page 97... ...
Washington, DC, October 1, 2006. Summary: On October 1, 2006, CCAM issued the following policy statement: "Member agencies of the Federal Coordinating Council on Access and Mobility resolve that federally-assisted grantees that have significant involvement in providing resources and engage in transportation delivery should participate in a local coordinated human services transportation planning process and develop plans to achieve the objectives to reduce duplication, increase service efficiency and expand access for the transportation-disadvantaged populations as stated in Executive Order 13330." The CCAM recommended that agencies providing transportation plan collaboratively to more comprehensively address the needs of populations served by various federal programs, by increasing efficiency and expanding access for older individuals, persons with disabilities, persons with low incomes, children, and other disadvantaged populations.
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From page 98... ...
of the Older Americans Act for the transportation of older adults, a transit agency that uses Section 5307 or 5311 funds for the provision of transportation services for ADA eligible individuals, and a state department of human services that uses Medicaid funding to support contracts with transportation providers for non-emergency medical transportation. In this situation, no commingling occurs -- vehicles carry only the individuals that each grantee received federal funding to serve.
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From page 99... ...
Assessment sub sections focus on governing framework; relationships between neighboring communities and state agencies; and sustained support among elected officials, agency administrators, and other community leaders. Section 2: Taking Stock of Community Needs and Moving Forward is used to assess the capacity of human service agencies to coordinate transportation services through an inventory of assets, expenditures, services provided, duplication of services, specific mobility needs of the various target populations, and opportunities for improvement.
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From page 100... ...
Summary: This report was prepared by the GAO to determine whether the four federal agencies which provide the bulk of funds for transportation disadvantaged populations, Transportation, Health and Human Services, Labor, and Education, and the federal Coordinating 100 Resource Guide for Commingling ADA and Non-ADA Paratransit Riders
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From page 101... ...
Efforts to improve coordination, with objectives of improving services and saving costs, have been made, but results vary. The report documented specific efforts made by the Coordinating Council on Access and Mobility, formed by the Departments of Transportation and Health and Human Services and notes that two other departments which provide significant funds for transportation, Education and Labor, are not involved with the Council.
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From page 102... ...
102 Resource Guide for Commingling ADA and Non-ADA Paratransit Riders
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From page 103... ...
Relevance to Commingling Issue: Similar to other literature summarized here, this document does not address the specific issue of commingling ADA paratransit and others on the same vehicles, yet it does address the important role that technology can play in advancing coordinated services. Additional Resources 103
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