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Appendix D - Typical Data Collection and Reporting Requirements in Contracts for Transportation Services
Pages 68-69

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From page 68...
... • Information regarding accidents, incidents, complaints, and commendations. • A statistical summary showing agencies participating, miles driven, trip performance data, system costs, surcharges, average fuel costs, breakout of rates charged per agency, system costs per day and per trip, fleet and maintenance information, and other statistical data as requested.
From page 69...
... Other report data that is considered essential in the industry: What are other industry performance factors that are typically being monitored across the state or nation? Data should include ambulatory and non-ambulatory trips, vehicle accidents and breakdowns, training hours provided, non-service miles, non-service hours that are in your reporting tool.


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