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Appendix D - Rules Compliance Program Success Stories
Pages 109-114

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From page 109...
... Continental management personnel believe that over 95% of the data uncovered through this program would never have been reported without a voluntary safety reporting system in place. In addition, this system is responsible for analyzing why certain events take place, rather than just the documentation of a safety breach.
From page 110...
... Employees were unanimous in their positive ratings of the impact of the safety coaches in creating a safer workplace in the track department. BMWED officials report that letting go of the punishment mentality is key to the success of the SAP and close call reporting.
From page 111...
... The close call hotline has had fewer reports, but this is changing as the employees develop more trust in the safety coaches. Minnesota Valley Transit Authority Minnesota Valley Transit Authority (MVTA)
From page 112...
... It reported providing traditional types of training, e.g., biennial spring/winter training. In the winter, specific types of safety rules can be revisited such as driving in icy weather, whereas spring training will highlight different driving challenges, e.g., fatigue resulting from the driver pushing him- or herself beyond performance limits because of the extra daylight hours.
From page 113...
... MNR does not have a formal safety incentive program because it believes it does not necessarily reinforce safety as a core value. Instead line management has the discretion to give safety recognition within the group by sponsoring a lunch or giving out caps if the group has achieved a safety milestone such as 1 year without an injury or rule violation.
From page 114...
... Sample MNR red alert. 114 Improving Safety-Related Rules Compliance in the Public Transportation Industry


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