Improving Safety-Related Rules Compliance in the Public Transportation Industry (2011) / Chapter Skim
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Pages 60-66
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to organization-based systems such as the Aviation Safety Action Program (ASAP) and the Confidential Close Call Reporting System (C3RS)
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and obtain program "buy-in" Form a committee composed of stakeholder representatives to oversee pilot and system implementation Provide stakeholder training regarding building consensus and conflict resolution Pilot system Negotiate MOU between labor and management Provide assurances for the safety reporting system to be voluntary, nonpunitive and confidential Recruit a non-biased third party to manage pilot system and assign role of system liaison and support staff Identify/develop data collection and analysis software Assemble report review team and provide appropriate training Provide training prior to roll-out of pilot system Pilot system with at least two transit agencies Refine report taxonomy based on initial reports Evaluate system success Make system available to entire transit industry Disseminate the results of the pilot safety reporting system to stakeholders Provide implementation assistance Provide on-going training regarding the importance of a safety reporting system Disseminate system information Provide timely follow-up to reporting employee Conduct analyses and distribute to management and employees Newsletters Use reports as tools for training ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Table 11. Best practices checklist for implementing a safety reporting system.
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Because this last assurance is key to a successful safety reporting system, the stakeholders of the systems reviewed took great care to ensure this feature. The reports from many of the systems 62 Improving Safety-Related Rules Compliance in the Public Transportation Industry
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• Integrate with new hire training. Memorandum of Understanding For existing organization-based safety reporting systems (i.e., not a centralized repository of incident reports such as ASRS)
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The most important aspect of the report submission process is to encourage timely submission. For a voluntary safety reporting system, the only way to accomplish this is to incentivize the process by setting a time limit for submittal of reports that will be covered by protective provisions (i.e., immunity)
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reviewed the best practices of "event review committees" in the context of the Aviation Safety Action Program (ASAP)
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Important ways to summarize the data include the following: • Event characteristics • Causal and contributing factors • Risk assessment • Corrective actions and recommendations The following are common ways data are disseminated from safety reporting systems: • Newsletters • Report of the month • Reports to enhance training and safety drills • Periodic reports of data trends • Periodic reports to management by the review team
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