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3 Balancing Needs in the Future Airport Terminal
Pages 15-22

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From page 15...
... Having identified the key issues that must be faced in developing future airport passenger terminals, the participants formed three groups to discuss how these issues might ideally be resolved. Each group discussed these issues from one of three points of view: passengers, airlines, airport operators.
From page 16...
... Location and sizing of passenger services and amenities Evolving multiuse facilities Accommodation of aircraft geometry Apron space, building contact Role and place of concession Auto parking and ground access Flexibility and multistage development Baggage handling Deliveries for concessions and airline catering Access by airline and airport personnel Access by visitors and greeters Space requirements for all utility systems Distribution of supplies Baggage system and space for it Waste removal Peoplemovers and walkways as aids or barriers 16
From page 17...
... These essential needs should be reflected in an underlying similarity of passenger terminals, even though the demands of specific markets and airline practices shape each unique building. Passenger surveys and professional opinions seem to agree that the best terminals share some of the following features: · peoplemovers or other systems to aid mobility as an integral part of the terminal design; · pleasant environment for people, including good visual and acoustical features, extensive and intelligent use of art and landscaping, and a strong "sense of place"; · logical and apparent circulation patterns, reinforced by clear and consistent graphics and information systems; o sensitive accommodation of groups that may have particular needs, such as elderly people, people traveling with infants or small children, and handicapped people; · accessible concessions offering an appropriate variety of services, goods, and prices; and o good and reliable information on flight schedules and airline and flight boarding locations.
From page 18...
... Existing organizations bring together interests ot airlines or airport operators; but there is no ongoing forum for the interests of these groups and those of passengers, concessionaires, equipment manufacturers, and other concerned groups to address the issues that arise in regard to the terminal building.~5 Such a forum could not only help to motivate general improvements in planning, design, and management but could provide an objective third-party review of plans for terminal building development at individual airports. The advice of such a review could give passengers and concessionaires a stronger voice in the terminal building design process and help communities gain the highest possible return on their airport terminal investment.
From page 19...
... Workshop participants suggested that a means to increase berth turnover rates and thereby reduce the needs for passenger holdrooms and apron-building frontage would be to service aircraft at remote apron locations and pull them up to the passenger terminal for passenger boarding. However, concerns for passenger security and the opportunities to expand concession services may combine to expand the need for terminal building space.
From page 20...
... OPERATOR'S PERSPECTIVE Workshop participants discussing the operator's perspective focused on the evolution of the terminal building to meet changing airline needs and emphasized the need for modularity or other design features that give the operator flexibility to adapt to these changes. While greater mechanization is likely in systems for baggage and passenger transfer and aircraft servicing and support, care should be taken to avoid the use of technologies that may have limited lifetimes that would lock the terminal into an inefficient physical configuration or the failure to provide adequate space for future expansion and reconfiguration of facilities.
From page 21...
... Airline data systems will similarly continue to be the basis for providing information to passengers. New concepts, if they are developed, are more likely to evolve from experience at many airports than to emerge as a single revolutionary change at any one location.


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