Office Workstations in the Home (1985) / Chapter Skim
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Control Data Corporation: Alternate Work Site Programs
Control Data Corporation: Alternate Work Site Programs
Pages 38-50
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From page 38... ...
Control Data Corporation (CDC) has attempted to address these issues by using alternate work sites, such as home and satellite offices.
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From page 39... ...
Legalities The legal questions that come into play involve state and federal regulations, and corporate policies and procedures. While alternate work sites do not pose large legal problems, certain areas of management responsibility need particular attention, including security, privacy and customer information, municipal ordinances, safety and environmental considerations, insurance, participation (Letter of Understanding)
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From page 40... ...
The AWS program changes the structure and flow of work and communication, requiring special attention to the management and control of remote workers, space scheduling and long-range facility requirements, selection of equipment and office technologies to support remote employees, and evaluation of the success of the program. One must carefully analyze and schedule the implementation of the equipment, supplies, and support that employees need to achieve assigned tasks.
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From page 41... ...
HOMEWORK: A CONTROL DATA AWS PROGRAM Control Data Corporation's Homework program is a vocational training and employment preparation program for people who are
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From page 42... ...
Some have previously been considered unemployable, including individuals who are severely disabled due to injury or illness, have a progressive disability, have a fluctuating health condition, or were born with a disability. The Homework program consists of three phases: Evaluation and selection: Potential students are identified.
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From page 43... ...
In general, managers chose individuals they believed were well organized self-starters with good problem-solving and communication skills. During September and October of 1982, 35 employees from courseware operations, PLATO development, and professional services became involved in formal AWS arrangements and were
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From page 44... ...
Employees who commented on performance appraisals felt that AWS involvement had improved their job performance, and that this was reflected in their performance appraisals. Employees experiencing positive effects of AWS participation pointed to increased levels of productivity, additional responsibilities, and higher quality of work resulting from that involvement.
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From page 45... ...
Employees iclentified certain job duties as most suited for alternate work sites. They reserved duties that required high concentration and blocks of uninterrupted time, such as design, development, documentation, writing, review of materials, research, financials, and coding and programming, for their alternate work site.
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From page 46... ...
Two managers indicated a slight decrease in productivity due to the tasks assigned or the difficulty in assigning sufficient work. The remaining managers reported no change or were hesitant to estimate a change because they had not managed the employee prior to the AWS participation.
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From page 47... ...
Employees reported minimal costs resulting from their AWS involvement. Those employees opting to pay for additional phone lines reported costs of $12 to $15 for monthly phone charges.
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From page 48... ...
Eleven believed that AWS involvement would have no effect on career and promotional opportunities; nine believed that the increased productivity allowed by AWS participation would have positive career consequences. These employees felt their job visibility was dependent on the quality of their work, not on their physical presence in the office.
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From page 49... ...
[eve! of Participation One recommendation concerned the amount of time AWS employees spend at their alternate work site.
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From page 50... ...
While we foresee no formal company program to promote the use of alternate work sites by able-bodied employees, we expect continued growth of this pattern as managers seek the best possible way to tailor the workplace to each employee's life situation and to the company's needs for skilled, committed people and maximum productivity.
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