Office Workstations in the Home (1985) / Chapter Skim
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American Express Company: Project Homebound
American Express Company: Project Homebound
Pages 8-15
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From page 8... ...
On October 15, 1982, American Express International Banking Corporation began a pilot test of Project Homebound, a homebased alternative office system for the disabled. It involved the conversion of 10 home sites throughout the boroughs of New York City into fully automated electronic word processing workstations.
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From page 9... ...
The private sector spends approximately $6 billion yearly on disability payments, and more than $40 billion are spent by the federal government on various social service benefits. President Reagan has emphasized the need for government and private sector partnerships, and has encouraged private sector initiative in the area of social responsibility.
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From page 10... ...
They are already accustomed to a relatively isolated environment, and the systems developers and implementers are free to concentrate primarily on the technical aspects of the home workstation experiment and do not need to focus on the social and psychological implications. EQUIPMENT Project Homebound is the first home-based electronic word processing program to have tested and proven the feasibility of a totally telecommunications-based, automated off-site word processing workstation.
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From page 11... ...
The home unit, totally unattended, can open up the telecommunication line, accept copies, and terminate the connection. The word processing terminals in the homes, as well as two central mainframe computers, are equipped with telecommunication protocol software and data transmission lines.
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From page 12... ...
The flow of word processing data to the control center through the data-processing function of the intermediary computer resuited in total format distortion. We solved this problem with additional data processing programming to recapture the original data format function at the conclusion of transmission through
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From page 13... ...
HOME WORKSTATIONS AND THE LAW A number of legal factors affect the acceptability of establishing a home-based work force: other residents of the affected area; the personal welfare of the homeworker, including protection against exploitation; and the physical safety of the homeworker. While zoning regulations differ greatly from area to area, common rules governing home workstations include: (1)
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From page 14... ...
PIC heard of Project Homebound while we were formulating recruitment and training strategies and notified American Express of the availability of 10 fully trained, physically disabled, homebound word processing operators. These operators had been trained by Brooklyn College in an earlier PIC-directed project sponsored by the Equitable Life Assurance Society.
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From page 15... ...
Ad experiments with the electronic cottage concept have tested the technology of commuting to work via telephone lines. When weighed against initial expectations, not all of the efforts have been considered totally successful, but none can be considered total failures.
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