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Medicare New Directions in Quality Assurance Proceedings (1991) / Chapter Skim
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Part 3: New Directions: Organization- and System-Focused Quality Improvement
Pages 27-30

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From page 27...
... PAM III New Directions: C~ganizuUon- and Sys1em-Focused Qu~i1y Improvemen1
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From page 29...
... Quality improvement appears in one form or another in several parts of the Institute of Medicine's committee report. The second recommendation in the committee report states that Congress should adopt three goals for the quality assurance activities of the Medicare program.
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From page 30...
... Chip Caldwell, President and Chief Executive Officer of the Hospital Corporation of America's West Paces Ferry Hospital in Atlanta, Georgia, represents a supplier of health services in one of the long-standing and successful programs of quality improvement in a hospital system. In November 1987, West Paces Ferry began implementing a quality improvement program under the Deming management method.
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Key Terms

  • committee report
  • west paces
  • improvement program
  • paces ferry
  • own corporate

  • managing quality
  • care institution
  • extensive background
  • medicare program
  • continuous quality

  • chip caldwell
  • improvement appears
  • hosts six
  • deming management
  • program hosts

  • improvement teams
  • management method
  • clinical teams
  • successful programs
  • paper explains

  • hospital corporation
  • everyday life
  • ferry hospital
  • corporate environment
  • assurance activities

  • six clinical
  • functional teams
  • report states
  • caldwell offers
  • quality assurance


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