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Toward the Electronic Office (1981) / Chapter Skim
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The United States Air Force's PROJECT IMPACT
Pages 49-54

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From page 49...
... This study pointed out that although the Air Force work load was going to be increasing, particularly in terms of information gathering and dissemination, the workforce to support that collection and dissemination process would decrease or at best remain constant. Faced with that situation, Air Force Systems Command established Project IMPACT in l978 to investigate the possibilities of using office automation to improve productivity in the information use area.
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From page 50...
... The Air Force Systems Command management style is based on briefings all the way up the chain of command. Based on the results of the inteviews, and using a computer system to help us reduce and analyze the data, we prepared a product oriented list which shows the greatest consumer of man-hours down to the lowest consumer of man-hours.
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From page 51...
... For example, if we look at the current labor utilization in this particular product division, half of the time that went into products is professional time. The other half is clerical time.
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From page 52...
... The program manager, who heads the team, has the management and functional people necessary to support the acquisition of the particular system. What we will provide the program manager is a distributed capability implemented within his program office for text editing, electronic filing, some very simple management tools, like managing a schedule, some local information retrieval and very limited data processing.
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From page 53...
... , which views IMPACT as a source data automation mechanism for collecting management information, rather than have people in the office environment use a word processing system for preparation of correspondence, electronic mail, and then turn around and feed some other kind of terminal into a management information system. Some of these people currently have four or five different terminals in their office, one for each different kind of MIS that they need to feed.
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From page 54...
... Yr. CT/TT PT/TT PCT/PT Briefing 1,720 70 120,000 .34 .66 .45 Contracts 85 945 80,000 .31 .69 .06 Travel Orders 16,000 4.2 67,000 .76 .24 .33 Specifications 55 1,126 62,000 .40 .60 .06 ILSP 50 1,240 62,000 .19 .81 .18 CHART 2 Project Impact Test Configuration Large Mini Applications Storage Translation Seven Generic Types 30 Units WP 54
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Key Terms

  • word processing
  • office automation
  • product division
  • management information
  • doing clerical

  • command management
  • established project
  • extensive interviews
  • clerical people
  • improve productivity

  • product divisions
  • program offices
  • total hours
  • fairly complex
  • products divisions

  • graphics processing
  • capability implemented
  • seven generic
  • division produced
  • fairly constant

  • clerical work
  • prototype look
  • command established
  • preparing travel
  • prototype testing

  • collecting management
  • vice presidents
  • person spent
  • text editing
  • mis capabilities


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