Advancing Workforce Health at the Department of Homeland Security Protecting Those Who Protect Us (2014) / Chapter Skim
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Appendix C: Performance Measure Framework and Balanced Scorecard Example
Appendix C: Performance Measure Framework and Balanced Scorecard Example
Pages 299-304
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From page 299... ...
An important part of strategic planning is aligning activities with the department's vision and strategy and ensuring the ability to monitor progress and adjust accordingly based on predetermined measures and metrics. Although the committee recognizes that there are multiple approaches DHS can take to these ends, this appendix provides as an example the performance measure framework and balanced scorecard currently used by the U.S.
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From page 300... ...
• Maintain influenza prevention program (S1 measure) Influenza management • Monitor tobacco use Population • Monitor weight program Engaging Health Adopt HEDIS measures • Integrate health lifestyle program workforce in • HEDIS Women's health measures healthy behaviors Percentage of population over • Identify and prepare for other emerging health threats fat • Implement Population Health Portal access (IP 5 measure)
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From page 301... ...
Implementation of CG EHR • Sustain EHR (IP7 measure) • Maintain HIPAA Compliace Functional EHR • Conduct MIS Program Review Board Provider satisfaction with EHR Learning & Growing • Enhance Coding Accuracy • Conduct periodic Staff Satisfaction surveys Using research to improve Product and Product Services • Implement an in-house IRB performance • Monitor training database (IP4 measure)
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From page 302... ...
The Financial Perspective Timely and accurate funding data will always be a priority, and we must do whatever is necessary to provide it. With the implementation of the Epic® Electronic Medical Record, standardized business planning and other initiatives, it is hoped that more of the processing can be centralized and where possible automated.
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From page 303... ...
Perspective needs deployments to PCMH/EHR ensure breadth of Effectiveness Internal QA process Enrollee of care for (HPAP) Maintain achieved gains knowledge across of HSWL SC Preventive the organization complex Health metric Med/Social Regional Practice implementation problems Business Planning MRRS/CGBI Process/Budget Build Leverage regional data feeds, HEDIS Index practice concept for monitoring, and accountability, communication Adopt HEDIS communication, measures standardization HSWL SC HPAP surveys Learning and EHR Utilization Implementation of Provider Tracking and HSWL FO Guide/Org Growth CG EHR satisfaction reconciliation of Man PCMH with EHR training quotas implementation Complete EHR training Training Tracking/optimizing utilization of training Develop Training quotas tracking database and proactively manage training quotas Financial Prioritize funding Dedicate Enrollment Achieve Audit CG-11/HSWL Budget Perspective to Readiness deployment/training utilization of Compliance in Execution/Performances programs for quotas targeting ER services Financial Processes ensured operational continuity experiences
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