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Pages 6-17

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From page 6...
... 6C h a p t e r 2 Before presenting strategies for increasing the use of fixed-route transit services, it is important to consider current use of transit services by people with disabilities. It is also important to consider attitudes about fixed-route transit services and factors that are considered by people with disabilities when using fixed-route transit or ADA paratransit services.
From page 7...
... Current Use of transit Services by people with Disabilities 7 2.1 Current Fixed-Route Transit and ADA Paratransit Use Transit agencies track ADA paratransit ridership and include this information in NTD reports. However, the NTD does not request or contain data about use of fixed-route transit services by riders with disabilities.
From page 8...
... 8 Strategy Guide to enable and promote the Use of Fixed-route transit by people with Disabilities Fixed-Route Transit Ridership by Persons with Disabilities at Selected Transit Agencies Each of the selected transit agencies reported offering reduced fares to certain fixed-route transit riders and all tracked ridership by persons paying a reduced fare. All seven transit agencies reported that eligibility criteria for reduced fares were consistent with the criteria contained in the U.S.DOT's requirement for half fares during off-peak hours (49 CFR Part 609)
From page 9...
... Current Use of transit Services by people with Disabilities 9 to persons who are ADA paratransit eligible and who have purchased a monthly pass for the ADA paratransit service. TriMet estimated that trips by Honored Citizens are 9.39% of total fixed-route transit ridership.
From page 10...
... 10 Strategy Guide to enable and promote the Use of Fixed-route transit by people with Disabilities transit agencies analyzed. One might expect this, as the level of fixed-route transit service -- in terms of geographic coverage, days and hours, and headways -- is typically less in smaller transit agencies.
From page 11...
... Current Use of transit Services by people with Disabilities 11 • Use of fixed-route transit services by riders with disabilities appears to be greater in the urban systems studied and lower in smaller city and rural systems. This is likely due to the general availability of fixed-route transit services in these areas.
From page 12...
... 12 Strategy Guide to enable and promote the Use of Fixed-route transit by people with Disabilities time the primary data collection phase was closed, 1,927 U.S.-based responses were received, including responses from every U.S. state and territory.
From page 13...
... Current Use of Transit Services by People with Disabilities 13 in Figure 2-3, while 48% of the 372 respondents in this group indicated "No," 28% indicated "Yes," while 24% indicated "Not sure." Respondents who use both the fixed-route transit and ADA paratransit systems were asked, "Would you like to use the fixed-route service more often than you use it now? " A strong 53% of respondents answered "Yes." 20% responded "No," and 26% indicated "Not sure," as shown in Figure 2-4.
From page 14...
... 14 Strategy Guide to Enable and Promote the Use of Fixed-Route Transit by People with Disabilities No 20% Not sure 26% Yes 53% Would you like to use the fixed-route service more often than you do now? Figure 2-4.
From page 15...
... Current Use of Transit Services by People with Disabilities 15 with disabilities from using fixed-route service as often as they would like." They were asked, "On a scale of 1 to 5, with 1 being ‘not important' and 5 being ‘very important,' please indicate how important these factors are to you in deciding whether to use the fixed-route service." The list of factors was as follows: • Fixed-route service doesn't run often enough. • Fixed-route service doesn't run at the hours I need to travel.
From page 16...
... 16 Strategy Guide to enable and promote the Use of Fixed-route transit by people with Disabilities • Fixed-route service doesn't run often enough (46%)
From page 17...
... Current Use of transit Services by people with Disabilities 17 the general level of fixed-route transit service is an important factor in attracting riders with disabilities. Comments about Factors Unique to People with Disabilities Concerns were also expressed about factors unique to riders with disabilities, such as lack of disability access to bus stops, out-of-service elevators in train stations, web-based bus schedules that are not accessible to blind people using screen readers, concerns about whether the bus driver will properly secure their wheelchair, and the challenges of navigating across open spaces in a parking lot by people who are blind or have visual impairments.

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