Leveraging Technology for Transportation Agency Workforce Development and Training (2017) / Chapter Skim
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Pages 62-116
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B-1 Appendix B Survey Results Question 1. What type of agency do you represent?
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B-2 Question 4. Is your agency using information and communication technologies (ICT)
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B-3 Question 5. Why isn't your agency using ICT to support training?
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B-4 Question 6. ICT was originally adopted/implemented by my agency to .
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B-5 Question 7. What were the reasons for implementing/choosing to use ICT-supported training at your agency?
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B-6 3 3 3 12 8 9 4 29 29 25 24 3 1 0 5 10 15 20 25 30 35 40 45 50 Provide employees with training flexibility Reduce delivery costs Geographically synchronous training sessions Reduce me spent in a classroom Other Don't know A ge nc ie s TTAP LTAP State DOT
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B-7 Question 8. ICT-supported training.
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B-8 1 3 5 5 5 4 20 19 16 9 0 5 10 15 20 25 30 Other governmental agencies outside of transportaon Private sector companies Other transportaon agencies Other A ge nc ie s TTAP LTAP State DOT Question 9. When planning for the implementation of ICT-supported training, my agency used the following as a model.
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B-9 Question 10. To make ICT-supported training available, my agency had to.
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B-10 Questions 11–12. What types of ICT-supported training are you using?
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B-11 1 1 2 2 8 6 2 3 4 3 30 25 15 14 10 2 0 5 10 15 20 25 30 35 40 45 WBT CBT WCT VCT Mobile Other A ge nc ie s TTAP LTAP State DOT
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B-12 Question 13. The following lists training content categories.
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B-14 Question 14. For each ICT-supported training type used by your agency, indicate the method, or methods, used to develop or acquire the training.
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B-15 Agency State/Region CBT Mobile VCT WBT WCT LTAP Arkansas X Kansas X State DOT Arkansas X X California X X Connecticut X X X Florida X Hawaii X X X X Iowa X Maine X X Maryland X X X Missouri X X X Nebraska X X New York X X North Carolina X Oklahoma X South Carolina X South Dakota X X X Tennessee X Utah X X X X X Vermont X X X X X Virginia X West Virginia X Wyoming X X Training is developed by an agency partner (e.g., community college)
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B-16 1 1 1 11 1 1 6 3 2 7 2 1 1 1 9 3 5 19 10 7 4 5 12 6 20 5 11 23 11 13 9 3 18 8 0 5 10 15 20 25 30 35 CB T M ob ile VC T W BT W CT CB T M ob ile VC T W BT W CT CB T M ob ile VC T W BT W CT CB T M ob ile VC T W BT W CT Agency partner Contractor or consultant In-house resources Third party/purchased A ge nc ie s TTAP LTAP State DOT
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B-17 Question 15. ICT-supported training content is .
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B-18 Question 16. How is alignment with the target audience's/audiences' performance criteria or workforce development objectives determined?
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B-19 Question 17. Who is typically involved in an ICT-supported training development project?
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B-20 1 1 1 1 9 5 6 3 2 1 27 19 14 14 6 5 5 3 0 5 10 15 20 25 30 35 40 A ge nc ie s TTAP LTAP State DOT
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B-21 TTAP LTAP DOT The training design plan includes a recommendation for delivery method. This recommendation takes into account factors such as audience, budget, and the appropriateness of the content when recommending any delivery method, including ICT.
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B-22 What is a typical amount spent to develop 1 hour of training for each of the following ICTs? ICT Amount TTAP LTAP DOT CBT $1,000–$5,000 Western Florida Georgia North Dakota Ohio Washington Alaska Connecticut Florida Idaho Iowa Kansas Kentucky Louisiana Maryland Mississippi Missouri Nebraska New York North Carolina Oregon Vermont Virginia $5,000–$10,000 None Wisconsin Oklahoma South Carolina South Dakota Tennessee Utah Washington $10,000–$15,000 None None Utah $15,000–$25,000 None None None Mobile $1,000–$5,000 Western Florida Indiana Ohio Florida Kentucky Maryland Missouri Vermont Wyoming $5,000–$10,000 None None Tennessee Utah Washington $10,000–$15,000 None None Pennsylvania Utah $15,000–$25,000 None None None VCT $1,000–$5,000 None Utah Alaska California Florida Kentucky Maryland Mississippi Missouri South Dakota Vermont Wyoming $5,000–$10,000 None Wisconsin Pennsylvania Utah $10,000–$15,000 None None Utah $15,000–$25,000 None None None WBT $1,000–$5,000 None Florida Georgia Indiana North Dakota Ohio Washington Connecticut Florida Idaho Iowa Kentucky Louisiana Maryland Missouri Nebraska New York North Carolina Ohio Oklahoma Oregon Vermont Virginia Wyoming $5,000–$10,000 None Wisconsin Alaska Arkansas Colorado Mississippi Pennsylvania South Dakota Tennessee Utah Washington West Virginia $10,000–$15,000 None None California Utah $15,000–$25,000 None None None WCT $1,000–$5,000 None Kansas Alaska Connecticut Florida Iowa Kentucky Maryland Missouri New York South Dakota Vermont $5,000–$10,000 None Wisconsin Arkansas California Utah $10,000–$15,000 None None Utah $15,000–$25,000 None None None Other $1,000–$5,000 None None South Carolina
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B-23 1 1 5 3 1 6 1 1 1 1 1 17 6 10 17 10 1 6 3 2 10 3 1 2 1 2 10 5 10 15 20 25 CB T M ob ile VC T W BT W CT O th er CB T M ob ile VC T W BT W CT O th er CB T M ob ile VC T W BT W CT O th er $1,000–$5,000 $5,000–$10,000 $10,000–$15,000 A ge nc ie s TTAP LTAP State DOT
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B-24 Question 19. Do you have a plan for updating and maintaining ICT-supported content developed-in house?
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B-25 Question 20. My agency's plan for updating ICT-supported content can be described as follows.
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B-26 Question 21. When ICT-supported training updates are required for existing content, those changes are implemented.
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B-27 Question 22. What type of in-house staff do you use to maintain or update ICT-supported content?
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B-28 Question 23. Is the in-house staffer responsible for maintaining or updating ICT-supported content solely responsible for training work or do they have other, non-training related responsibilities?
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B-29 Question 24. Please list some of the job responsibilities of the in-house staffer, other than maintaining or updating ICTs.
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B-30 Question 25. Which agencies do you partner with to develop or acquire ICT-supported training products?
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B-31 Question 26. Is the training product obtained through this partnership "owned" by you once the development is complete?
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B-32 Question 27. Is content obtained through this partnership copyrighted?
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B-33 Question 28. Does the partnering agreement (either for a single or multiple ICT-supported training developments)
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B-34 Question 29. From which third-party vendors do you acquire ICT-supported training products?
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B-35 Question 30. If the course content is updated by the vendor, how does your agency acquire the latest version?
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B-36 1 1 11 6 5 0 2 4 6 8 10 12 14 Don't know Yes No A ge nc ie s TTAP LTAP State DOT Question 31. Does purchase of this content entitle your agency to any support services related to the product?
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B-37 Question 32. Select the type of support services received from the vendor.
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B-38 Question 33. Do you have a learning management system?
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B-39 Question 34. Does your agency track completion of ICT-supported trainings?
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B-40 Question 35. How do you track completion of ICT-supported training?
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B-41 Question 36. What does your agency use to evaluate participants' mastery of content for ICTsupported training?
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B-42 Question 37. What types of evaluations does your agency use to evaluate participants' satisfaction with the ICT-supported training experience?
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B-43 Question 38. Are evaluations administered for both mandatory and non-mandatory training?
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B-44 Question 39. For each audience below, indicate which ICT-supported training method is the most effective.
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B-45 ICT TTAP LTAP DOT CBT Western Florida Idaho Louisiana Montana Washington Colorado Hawaii Idaho Kansas Kentucky Louisiana Nebraska North Carolina Oklahoma Oregon South Carolina Utah Vermont Virginia Washington Mobile None Arkansas Wisconsin Florida Montana Tennessee VCT None North Dakota Missouri Wyoming WBT Alaska Eastern Georgia Indiana Kansas Michigan Ohio Alaska Arizona Arkansas California Connecticut Iowa Maine Maryland Mississippi New York Ohio Pennsylvania South Dakota West Virginia WCT None Utah None Foremen ICT TTAP LTAP DOT CBT Western Florida Idaho Louisiana Montana Washington Arizona Colorado Connecticut Florida Hawaii Idaho Kansas Kentucky Louisiana Mississippi Nebraska North Carolina Oklahoma Oregon South Carolina Utah Vermont Virginia West Virginia Mobile None Arkansas Indiana Kansas Wisconsin Montana Tennessee Washington VCT None North Dakota Alaska Maryland Missouri Wyoming WBT Alaska Eastern Georgia Ohio Arkansas California Maine New York Ohio Pennsylvania South Dakota WCT None Michigan Utah Iowa Equipment Operators
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B-46 ICT TTAP LTAP DOT CBT None Florida Idaho Louisiana Montana Washington Arizona Colorado Connecticut Kansas Kentucky Mississippi Missouri Nebraska North Carolina Oklahoma Oregon South Carolina Utah Vermont Virginia Mobile Western Arkansas Indiana Kansas Montana Pennsylvania Tennessee Washington VCT None None Alaska Wyoming WBT Alaska Eastern Georgia North Dakota Ohio Wisconsin Arkansas California Idaho Iowa Louisiana Maine Maryland New York Ohio West Virginia WCT None Michigan Utah Florida Hawaii South Dakota Inspectors ICT TTAP LTAP DOT CBT None Florida Idaho Kansas Louisiana Montana Washington Colorado Connecticut Florida Kansas Kentucky Missouri Nebraska North Carolina Oklahoma Oregon South Carolina Utah Vermont Mobile Western Arkansas Montana Pennsylvania Tennessee VCT None North Dakota Maryland Wyoming WBT Alaska Eastern Georgia Indiana Ohio Wisconsin Alaska Arizona Arkansas California Idaho Iowa Louisiana Maine Mississippi New York Ohio Virginia Washington West Virginia WCT None Michigan Utah Hawaii South Dakota Technicians ICT TTAP LTAP DOT CBT Western Florida Georgia Idaho Kansas Montana Arizona Colorado Connecticut Florida Kansas Kentucky Missouri Nebraska North Carolina South Carolina Tennessee Utah Vermont Virginia Mobile None Arkansas Wisconsin Montana VCT None North Dakota Pennsylvania Wyoming WBT Alaska Eastern Indiana Louisiana Ohio Washington Alaska Arkansas California Hawaii Idaho Iowa Louisiana Maine Maryland Mississippi New York Ohio Oklahoma Oregon South Dakota Washington West Virginia WCT None Michigan Utah None All Employees
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3 1 2 1 2 1 2 1 2 1 2 1 2 4 1 1 6 2 3 1 3 5 2 5 2 1 5 1 5 4 1 2 2 5 3 4 2 6 1 1 4 2 5 2 1 4 2 12 1 1 16 4 13 2 5 10 4 15 3 2 14 19 3 4 7 1 15 4 2 10 3 13 3 2 14 2 14 1 2 17 0 5 10 15 20 25 30 C B T M o b i l e V C T W B T W C T C B T M o b i l e V C T W B T W C T C B T M o b i l e V C T W B T W C T C B T M o b i l e V C T W B T W C T C B T M o b i l e V C T W B T W C T C B T M o b i l e V C T W B T W C T C B T M o b i l e V C T W B T W C T Engineers Regional or District Managers Foremen Equipment Operators Inspectors Technicians All Employees A g e n c i e s TTAP LTAP State DOT
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B-48 Question 40. In the next 3 to 5 years, my agency intends to .
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B-49 Question 41. What types of ICT delivery systems does your agency plan to acquire?
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B-50 Question 42. What types of ICT-supported training does your agency plan to acquire or develop?
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B-51 Question 43. Provide a reasonable estimate of the number of ICT-supported trainings (courses, not individual sessions of a course)
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B-52 Question 44. For what reason(s)
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B-53 Question 45. The synthesis will include five to ten case examples to illustrate different ICTsupported training program practices being used.
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Abbreviations and acronyms used without definitions in TRB publications: A4A Airlines for America AAAE American Association of Airport Executives AASHO American Association of State Highway Officials AASHTO American Association of State Highway and Transportation Officials ACI–NA Airports Council International–North America ACRP Airport Cooperative Research Program ADA Americans with Disabilities Act APTA American Public Transportation Association ASCE American Society of Civil Engineers ASME American Society of Mechanical Engineers ASTM American Society for Testing and Materials ATA American Trucking Associations CTAA Community Transportation Association of America CTBSSP Commercial Truck and Bus Safety Synthesis Program DHS Department of Homeland Security DOE Department of Energy EPA Environmental Protection Agency FAA Federal Aviation Administration FAST Fixing America's Surface Transportation Act (2015) FHWA Federal Highway Administration FMCSA Federal Motor Carrier Safety Administration FRA Federal Railroad Administration FTA Federal Transit Administration HMCRP Hazardous Materials Cooperative Research Program IEEE Institute of Electrical and Electronics Engineers ISTEA Intermodal Surface Transportation Efficiency Act of 1991 ITE Institute of Transportation Engineers MAP-21 Moving Ahead for Progress in the 21st Century Act (2012)
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TRANSPORTATION RESEARCH BOARD 5 0 0 F ifth S tre e t, N W W a s h in g to n , D C 2 0 0 0 1 A D D R ESS SER VICE R EQ UESTED NO N-PRO FIT O RG .
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