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Pages 4-7

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From page 4...
... 4data-breach notification statutes apply to transit agencies and, if so, whether customers have a cause of action under the statutes against a public or private transit agency for a violation of the law. Section XII discusses whether an individual may hold a transit agency liable in tort for an invasion of privacy as a result of an agency's collection, use, or disclosure of personal data.
From page 5...
... 5agencies to reduce costs and increase their efficiency.10 For example, maintenance costs are less because there are no moving parts associated with the latest electronic payment systems.11 B Closed-Loop and Open-Loop Payment Systems Electronic fare payment systems used by transit agencies may be described as "closed-loop" or "openloop" systems.
From page 6...
... 6be made using "SMS/MMS, mobile Internet and contactless chip (e.g., NFC technology) ."24 SMS means "short messaging service" and refers to text messaging.25 MMS means "multimedia messaging service" and is used to send images, audio files, videos, and other multimedia.26 "Mobile Internet" refers to the Internet that is accessed by a mobile device rather than by a computer.27 Today's electronic payment technology permits a consumer to use his or her smartphone to pay for transit and even select which bank account will be debited for the purchase.28 There are other services that are available when transit operators accept fares via mobile phone that are not available with contactless credit and debit cards.29 Patrons may use their mobile phones to manage and check the balance of their account, or if their transit account is a stored-value account, they may use their phone to replenish the account.30 Customers may use their mobile devices to take care of trip planning, ticketing, and related travel, as well as to receive realtime alerts and promotional offers.
From page 7...
... 7will have NFC-enabled phones.39 In some areas, such as Salt Lake City, Utah, and Chicago, Illinois, transit customers with NFC-enabled phones are able to pay fares with Apple Pay,® Google Wallet,™ and Softcard.™40 According to the Smart Card Alliance, "NFC will soon be available as standard functionality in many mobile phones and will allow consumers to perform safe contactless transactions, access digital content, and connect electronic devices simply."41 The Apple iPhone® 6 and iPhone 6 Plus are the first Apple mobile phones to have built-in NFC technology.42 There are, however, other NFC-enabled mobile phones.43 The Greater Cleveland Regional Transportation Authority (GCRTA) reported a pilot project for a mobile-ticketing solution and software as a cloudbased service.

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