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10 Protecting Consumers from Software Update Risks
Pages 59-62

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From page 59...
... The agency takes a comprehensive view of unfair or deceptive business practices, such as misleading claims or outright fraud, that could open up consumers to risk, before considering crafting new policies or taking legal action. The FTC is active in the technology industry in general, including the IoT landscape, said Yodaiken.
From page 60...
... By initiating conversations about security and providing educational materials, the FTC encourages developers to design software with security in mind and plan for updates. In the discussion, Richard Danzig, Johns Hopkins University Applied Physics Laboratory, asked whether the FTC was considering using insurance companies to compel businesses to better secure their software products.
From page 61...
... " Yodaiken summarized. In the discussion, Eric Grosse, an independent consultant, suggested that one opportunity for better educating consumers is for the FTC to counter common security myths or unhelpful advice that is often shared, such as "never click on a link in an e-mail." Yodaiken agreed that dispelling myths could be a useful approach to complement consumer guidance.
From page 62...
... The basic goal is to find a way to empower consumers to identify the vulnerabilities they have and take the steps necessary to mitigate them. While the contest is focused on software updates to IoT devices, she said, submissions may also address other security challenges, such as the use of default passwords, privacy issues, or updating of separate components.


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