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... Developing the Guide to Retaining Essential Consultant‐Developed Knowledge    Within DOTs  1  1. PROJECT OVERVIEW 1.1 Background and Objectives  State Departments of Transportation (DOTs)
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... Developing the Guide to Retaining Essential Consultant‐Developed Knowledge    Within DOTs  2   A set of case studies were developed illustrating applications of knowledge transfer techniques from consultants to DOT staff; and  A guidance document was created for DOTs on how to capture, learn, and maintain essential, mission critical knowledge from the work of external consultants and contractors. 1.3 Document Overview  This document summarizes the research methodology and key findings of the project. The guidance  was produced as a stand‐alone volume.    Section 2 summarizes the findings of the literature review.  Section 3 provides an overview of the framework that was developed, reflecting input from the focus  groups.  Section 4 discusses the approach used to conduct the case studies and create the guidance document.  Section 5 identifies future research needs related to the objectives of this project.   

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