Guidance for Development and Management of Sustainable Enterprise Information Portals (2018) / Chapter Skim
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Pages 70-77
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From page 70... ...
70 The previous sections presented recommendations for IT practices that could transform the equipment, facilities, staff, processes, and procedures used by DOTs to implement EIPs. Given the transformative potential of these recommendations, feedback was solicited from a sample of DOTs in the United States.
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From page 71... ...
Toward Successful Adoption of New IT Concepts 71 • Elevate IT and plan for continuing outreach • Develop concise talking points Each of these approaches is described in more detail below. 7.1.1 Engage an Executive-Level Sponsor Implementation of new and dynamic technology solutions will benefit from having a passionate executive-level sponsor.
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From page 72... ...
72 Guidance for Development and Management of Sustainable Enterprise Information Portals an appendix to this report and can be found online at www.trb.org by searching on NCHRP Research Report 865. One of the most important elements of making a case to leadership is conveying value.
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From page 73... ...
Toward Successful Adoption of New IT Concepts 73 • Encourage human resources collaboration • Understand the effects of outsourcing Each of these approaches is described in more detail below. 7.3.1 Identify New Approaches to Data Management Traditionally, DOTs have not been in the business of generating data for public consumption.
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From page 74... ...
74 Guidance for Development and Management of Sustainable Enterprise Information Portals Focus on training and skill development also benefits teamwork and ensures more flexibility and efficiency among IT staff. Within an IT division, staff may exhibit silo behaviors based on their knowledge and skill sets.
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From page 75... ...
Toward Successful Adoption of New IT Concepts 75 High turnover in procurement staff leads to another challenge faced by DOTs. At the federal level, procurement is known to have the highest burnout rate of any job, with similar stress found at the state level.
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From page 76... ...
76 Guidance for Development and Management of Sustainable Enterprise Information Portals 7.3.5.2 Establish Flexible Contract Vehicles Creating an IDIQ contract specifically for IT procurement may also help overcome procurement challenges. It makes more sense to have a separate IT contract that meets the specific needs of IT procurement than to try to embed IT procurement in other contracts, such as a construction contract.
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From page 77... ...
Toward Successful Adoption of New IT Concepts 77 • Develop contractual approaches and language that adhere to legal requirements. Contractual language and approaches should facilitate the ability of out-of-state organizations, such as universities or contractors, to work with DOT data remotely.
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