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Pages 18-24

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From page 18...
... 18 The process for a TNC to begin operations is similar across most airports. First, if required by enabling legislation, the company obtains the necessary state or municipal permit.
From page 19...
... Impact on Airport Operations 19 AIRPORT TNC TAX/FEE NOTES BEST PRACTICE BOS $3.25 (drop-off) increases to $6.00 total as of 10/1/19 ($3.00 pick-up and drop-off)
From page 20...
... 20 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide environmental, social, or living wage)
From page 21...
... Impact on Airport Operations 21 industry staff; the interviews represent a cross-section of interests and perspectives on a range of topics. The airport managers tended to focus on themes relating to curb operations, hold lot capacity and location, and the impact of renovations and major capital improvements on curb management and customer service.
From page 22...
... 22 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide 3.1 Curb Management Airport operators designate the level (departure or arrival)
From page 23...
... Impact on Airport Operations 23 Adequate staging lot capacity is also important to avoid queues from vehicles entering the lot spilling back onto adjacent access roads. Almost all staging areas have sanitary facilities and trash holders, and one has a space for prayer.
From page 24...
... 24 Transportation Network Companies (TNCs) : Impacts to Airport Revenues and Operations -- Reference Guide 3.5 Safe and Secure Customer Service: Driver Background Checks, Driver Training, and Passenger Wayfinding Ensuring the safety and security of passengers is of paramount importance to airport management.

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