Transit Security Preparedness (2020) / Chapter Skim
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Pages 45-54
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45 C H A P T E R 4 The study team conducted a survey of transit agencies to gain a current understanding of existing security practices at transit agencies. An electronic survey was sent to 100 potential respondents from both urban and rural transit agencies.
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46 Transit Security Preparedness Incidents and Causes This section provides an overview of the incidents and causes of most concern to transit agencies, based on the survey of transit agencies conducted as part of this synthesis. The Transit Security Preparedness survey participants were asked the number of events in the previous year or over the past 3 years.
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Survey Results 47 100 incidents of each in the previous year. More than 60% of the transit agency respondents experienced eating/drinking/loud music infractions in the previous year, and almost 20% had more than 100 incidents of each in the previous year.
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48 Transit Security Preparedness trafficking. Twelve percent of the respondents issue public service announcements on human trafficking awareness.
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Survey Results 49 Cybersecurity Sixty-five percent of agency respondents have encountered cybersecurity challenges. In the past 3 years, almost 40% of respondent agencies have experienced a cyber breach.
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50 Transit Security Preparedness dedicated transit force, agencies use a contract security force (39%) or the local police general patrol (36%)
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Survey Results 51 Agencies have MOUs and mutual aid agreements with local law enforcement and fire departments across the region, especially to handle major unplanned events. For some, local law enforcement reviews policies, provides recommendations and assistance, and participates in drills.
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52 Transit Security Preparedness
Figure 9. Frequency of field exercises, drills, and workshops.
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Survey Results 53 Awareness Campaigns for Public and Transit Employees The Transit Security Preparedness survey found that today most transit agencies are aware of and use national awareness programs such as See Something, Say Something and the First Observer programs, as shown in Table 3. More than 80% use the See Something, Say Something awareness program.
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54 Transit Security Preparedness programs include using the transit agency app and calling 911; for passengers, "Other" mechanisms included contacting the driver and using the agency website for reports. Twenty-eight percent of the survey respondents are currently using apps to report an issue such as suspicious activity, people, or objects; disruptive behavior; or safety or maintenance issues.
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