Transit Agency Relationships and Initiatives to Improve Bus Stops and Pedestrian Access (2021) / Chapter Skim
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11 Literature Review Introduction to Bus Stop and Pedestrian Infrastructure Together, the bus stop and nearby pathways serve as the gateway for passengers to connect to bus service. It is important that bus stops are accessible, safe, and comfortable.
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12 Transit Agency Relationships and Initiatives to Improve Bus Stops and Pedestrian Access Bus Stop and Pathway Elements and Challenges Although the amenities and the designs of each bus stop element can vary from agency to agency, many transit agencies adhere to similar principles for the bus stop amenities and pedestrian infrastructures (Butte Regional Transit, 2007; Maryland Department of Transportation, 2019; Nelson\Nygaard Consulting Associates, 2017; Tindale-Oliver and Associates, 2018; Valley Regional Transit, 2016)
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Literature Review 13 systems but also improves mode choices by individuals who otherwise would need to resort to paratransit service, which can equate to cost savings for a transit agency. Enhanced bus stop accessibility benefits all transit riders by transforming the bus into another viable transportation mode.
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14 Transit Agency Relationships and Initiatives to Improve Bus Stops and Pedestrian Access agencies, DOTs, local authorities, regional planning organizations, property owners, and private developers. To create a clear vision, many transit agencies invest time and effort into building close partnerships with such stakeholder entities by conducting periodic meetings, public hearings, and outreach programs.
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Literature Review 15 Transit Agency Location Year/ Active Status Primary Goals Program Relationships and Partners Bus Stops (Survey Result #) Municipality of Anchorage Anchorage, AK Ongoing • Upgrade bus stops to meet ADA standards and improve passenger safety Valley Metro Phoenix, AZ 2008 • Understand the needs and objectives of member agencies in providing amenities at bus stops • Member agencies of Regional Public Transportation Authority (RPTA)
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16 Transit Agency Relationships and Initiatives to Improve Bus Stops and Pedestrian Access Transit Agency Location Year/ Active Status Primary Goals Program Relationships and Partners Bus Stops (Survey Result #) Authority of the County of San Benito • Provide bus stop improvements, recommendations, and preliminary cost estimates • Prioritize improvements that will enhance accessibility for pedestrians and elevate overall transit experience for riders City of Santa Maria Santa Maria, CA 2011 • Provide amenities and services for improved pedestrian and vehicular safety at all bus stops in the City of Santa Maria • Utilize resources to effectively promote the partnership between Santa Maria Area Transit and the community • Increase accessibility for all riders using Santa Maria Area Transit Big Blue Bus Santa Monica, CA 2014 • Diverse group of community stakeholder organizations 300 City of Whittier Whittier, CA Ongoing • Collaboration project among city departments City of Boulder Boulder, CO 2015 • Improve accessibility and provide adequate amenities for all transit users, including those with disabilities • City of Boulder Hillsborough Area Regional Transit Authority (HART)
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Literature Review 17 Transit Agency Location Year/ Active Status Primary Goals Program Relationships and Partners Bus Stops (Survey Result #) Athens Transit Athens, GA 2005 • Improve the bus stops throughout Athens-Clarke County 525 Regional Transportation Authority Chicago, IL Ongoing • Provide funding for smallscale capital projects that improve access to the regional transit system for pedestrians and bicyclists Kalamazoo County Transportation Authority Kalamazoo, MI 2018 • Assess the existing conditions of the Metro system, including how well transit demand is met, stop-level ridership, stop spacing, bus stop amenities, and sidewalk connectivity • Improve rider experience, operational safety, and on-time performance • Cities, townships, counties, Michigan DOT Mountain Line Missoula, MT 2015 • Provide a roadmap for achieving a network of stops that enhances Mountain Line customer experience and increases operational efficiency • Missoula Parking Commission, Missoula DOT WinstonSalem Transit Authority WinstonSalem, NC N/A • Include in project scope of services the installation of a standardized bus shelter, benches, and other stop amenities within the right-of-way along each corridor Rhode Island Public Transit Authority Providence, RI N/A • Municipalities, Rhode Island DOT Sun Metro El Paso, TX 2009 • Introduce new services, passenger amenities, and marketing programs to increase ridership by 3% to 5% per year • N/A 80–110 Pierce Transit Lakewood, WA 2016 • Improve bus stops by constructing boarding area improvements or installing passenger amenities • King County Metro, Intercity Transit, Sound Transit 2,200 Sources: Municipality of Anchorage (2020)
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18 Transit Agency Relationships and Initiatives to Improve Bus Stops and Pedestrian Access The opinions of the general public can also be considered in the bus stop improvement program. Many agencies conduct public outreach programs, hearings, and customer surveys to solicit feedback from the public.
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Literature Review 19 maintain the improved bus stops and pedestrian environments. TriMet in Portland, OR, contracts with Lamar, an advertising company, to replace existing benches and leaners at bus stops with new ones constructed of more durable materials, reducing maintenance costs (Murphy, 2014; TransitCenter, 2018)
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20 Transit Agency Relationships and Initiatives to Improve Bus Stops and Pedestrian Access self-developed scoring system that ranks bus stop improvements in terms of efficient cost allocation (Butte Regional Transit, 2007; Mueller, 2009; New River Valley Metropolitan Planning Organization, 2015; San Benito County Local Transportation Authority, 2016; San Luis Obispo Regional Transit Authority, 2017) : • The City of Tucson employed a prioritization score based on the bus stops with high ridership (100 or more passengers)
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Literature Review 21 that encourage the use of fixed-route transit by persons with disabilities. The outcomes of those programs include the following examples related to bus stop improvements: • Montgomery County, MD, concluded that improvements in pedestrian infrastructure decreased pedestrian collisions by 4% and pedestrian fatalities by 11% over an 11-year period.
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22 Transit Agency Relationships and Initiatives to Improve Bus Stops and Pedestrian Access ownership that present challenges for improving all of the connective elements for accessing transit service. This report concludes that information is limited on formal agreements and processes and on coordination and relationships among public entities.
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