Transit Agency Relationships and Initiatives to Improve Bus Stops and Pedestrian Access (2021) / Chapter Skim
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Pages 83-112
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A-1 Survey Instrument A P P E N D I X A
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TCRP J-07/SD-06 Survey Q1 The Texas A&M Transportation Institute (TTI) has been conducting research for the Transit Cooperative Research Program (TCRP)
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The information you provide will be synthesized with information collected from other transit professionals. Your answers will be confidential to the extent permitted or required by law.
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Q3 Do you personally have knowledge of the transit agency's bus stop and/or pedestrian infrastructure improvements (including knowledge whether the transit agency has programs or initiatives in place)
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For this survey, we are interested in any bus stop and/or pedestrian infrastructure improvement programs within the transit agency or conducted by another local agency. These programs/initiatives could include the following activities: • Annual budgeting of capital funding for bus stop improvements • Periodic grant funding for infrastructure improvements • Local revenue programs to improve bus stop and pedestrian infrastructure • Planning and decision making of bus stop improvements • Tools and processes for determining bus stop improvement need • Agreements with developers for bus stop construction and maintenance • Other similar activities Q6 Does your transit agency have or participate in a bus stop and/or pedestrian infrastructure improvement program?
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Q7 Which of the following was a desired outcome in your agency's program? Please check all that apply.
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Q9 Which department within the organization contributes to the bus stop and pedestrian infrastructure improvement program? Please indicate "Program Lead", "Support", or "Other, specify".
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Lead Support Planning o o Operations – Fixed-route o o Operations – Demand Response/Paratransit o o Maintenance o o Facilities o o Capital Improvements o o Community Outreach o o Other, specify__________ o o Other, specify__________ o o Other, specify__________ o o End of Block: Bus Stop Programs
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Start of Block: Contact for Other Agency Contact for Other Agency Q10 What areas of the bus stop and pedestrian pathway to the bus stop does the other agency's program oversee and make improvements for? Please select all that apply.
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Start of Block: No Active Improvement Programs No Active Improvement Programs Q12 Why did your transit agency discontinue its previous bus stop and pedestrian infrastructure improvement program? Please check all that apply.
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Start of Block: Participant Information Further Participant Information We'd like to quickly ask a couple questions about other participants you believe should be included in this survey research. Q14 Do you know of any peer transit agencies that have bus stop and pedestrian infrastructure improvement programs and may be interested in this survey?
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Start of Block: Bus Stop Infrastructure Elements Bus Stop Infrastructure Elements Q16 The next several questions will collect some details about the elements considered in your transit agency's bus stop and/or pedestrian infrastructure improvements program. In order to maintain consistency, it is necessary to define some terms that will be presented in the survey.
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• Bench: standard seating for 2-to-4 persons located at the bus stop to wait for the bus, typically underneath the shelter (if present)
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Q17 Indicate which infrastructure elements are included in your transit agency's bus stop and pedestrian infrastructure improvement program. Please check all that apply All/most bus stops Some bus stops None/almost none of bus stops Shelters o o o Benches/other seating o o o Landing pad o o o Lighting o o o Sidewalks/pathways o o o Crossings o o o Curb ramps o o o Detectable warnings o o o Other, specify__________ o o o End of Block: Bus Stop Infrastructure Elements
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Start of Block: Tools and Processes Tools and Processes The following questions ask about tools, and data associated with the agency's bus stop and pedestrian infrastructure improvement programs. Q18 What kinds of data or tools do you use to measure importance and prioritize improvements of bus stop and pedestrian infrastructure elements as part of the program?
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Q19 How are improvements for bus stops prioritized? Rank the options that you are using.
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Start of Block: Agreements with Local Entities - starts Agreements with Local Entities The following questions ask for further information on agreements related to construction of new bus stop infrastructure, replacement of existing infrastructure elements, funding share for capital costs, planning and coordination, and construction. (Please do not include any agreements concerned with lower level bus stop maintenance, such as trash removal or graffiti clean-up)
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Start of Block: Agreements with Local Entities - LOOP Q22 Please provide the following information on the [Loop –First/Second/Third/Fourth/Fifth- Max 5] agreement.
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Q24 Does the entity in the agreement with the transit agency assume responsibility for making improvements to any of the following bus stop or pedestrian pathway elements? Please check all that apply.
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Q25 Would you be able to share a copy of this agreement with the research team? oYes, allow upload oNo document or cannot share Show if Loop Q25 = Yes, allow upload Q26 Please upload the copy of this agreement.
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Q27 What are key issues in working with developers and inclusion of transit agency interests in developments and construction? Please check all that apply.
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Start of Block: Communication and Coordination Communication and Coordination The following questions ask how the transit agency communicates and gathers information about bus stop and pedestrian infrastructure improvements. Q28 How does the transit agency communicate the following information.
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Q29 Does the transit agency coordinate bus stop and pedestrian infrastructure improvement projects (such as street reconstruction, utility upgrade, trail, or sidewalk projects) to coincide with/piggyback on other infrastructure projects?
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Start of Block: Accessibility and Equity Accessibility and Equity The following questions ask about accessibility and equity considerations of agency's bus stop and pedestrian infrastructure improvement programs and importance of bus stop elements for persons with disabilities. Q31 Does the transit agency receive and act upon feedback from community organizations focused on persons with disabilities and seniors on bus stops?
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Q33 Please rank the following infrastructure issues from most challenging to least challenging from a user perspective for persons with disabilities using fixed-route transit, based on your agency's understanding. ▢Barriers in the pedestrian pathway ▢Missing/incomplete shelters ▢Missing/lack of seating areas ▢Broken/incomplete sidewalks ▢Lack of curb ramps ▢Other, specify ________________________________________________ Q34 How does the transit agency ensure equity of bus stop and pedestrian infrastructure improvements throughout the service area?
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Start of Block: Funding Considerations Funding Considerations The following questions ask about funding availability and use towards bus stop and pedestrian infrastructure improvements at your agency. Q35 What local funding sources (non-federal or state)
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Start of Block: Infrastructure Investment Benefits Infrastructure Investment Benefits The next few questions will focus on the benefits of bus stop and pedestrian infrastructure investment. Q37 For each of the following measure used at your transit agency (as applicable)
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End of Block: Infrastructure Investment Benefits Start of Block: Overall Lessons Learned and Challenges Overall Lessons Learned and Challenges For the remaining questions in the survey, we're asking you about your overall experience with your bus stop and/or pedestrian infrastructure program, including all formal and informal agreements. Q38 Using a scale of 1 (not a problem at all)
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Working with developers and private property owners o o o Ensuring equity of bus stop and pedestrian improvements in all parts of the service area o o o Not a problem at all Slight problem Major challenge Gathering and managing bus stop inventory data o o o Measuring benefit of bus stop and pedestrian improvements o o o Funding availability for bus stop and pedestrian improvements o o o Coordination within the agency on bus stop and pedestrian improvements o o o Establishing agency's design criteria o o o Other, specify_____ o o o
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Q39 What lessons learned could your agency share with the industry regarding bus stop and pedestrian infrastructure improvements? ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ End of Block: Overall Lessons Learned and Challenges Show Participant Information Block End of Survey Message End of Survey Message: Thank you for participating in this survey.
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