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Improving Environmental Performance Through Effective
Pages 132-147

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From page 132...
... Success requires a permanent commitment to environmental leadership, including but not limited to the following elements: an overall philosophy and corporate culture established and demonstrated by senior management; acceptance of and commitment to the overall philosophy, governing principles, and policies by all employees; clear standards of performance and operating procedures; technologies and technical resources qualified to meet challenges in a competitively advantageous manner; well-educated and well-trained staff at all levels; and systems to measure and evaluate current performance, identify areas for continuous improvement, and incorporate these into new performance standards and goals. Improving environmental performance requires successful implementation of all of the above-described leadership elements.
From page 133...
... Herein lies the linkage between environmental measurement systems and any quality improvement process, which can be paraphrased as total quality environmental management (TQEM)
From page 134...
... NAISH, AND A MAZZARIELLO Process measures and improvements assess the effectiveness of existing management systems to meet not only current requirements but also anticipate future requirements; this information is typically collected through the audit process.
From page 135...
... releases by industry. IMPROVING ENVIRONMENTAL PERFORMANCE Clean Air Act Toxics 189 chemicals listed in the Clean Air MACT standards will be extremely Taken alone, like TRI, not a full measure Act as air toxics subject to maximum costly to meet.
From page 136...
... Product Life Cycle The total impact of a product on the The most comprehensive measure of Extremely complex to implement; environment from raw materials product level impact; a meaningful methodologies are not commonly sourcing through production use and goal to strive for in resource use accepted; claims based on product life ultimate disposal. efficiency and pollution prevention.
From page 137...
... Therefore, in 1990 Ciba introduced annual reports on safety, energy, and environmental performance (commonly known as SEEP reports) to obtain accountability of safety, energy conservation, and environmental protection performance; determine performance criteria for sites; serve as a management tool; and provide information for communicating corporate performance.
From page 138...
... This document provides stakeholders with a report card on Ciba's environmental activities and accomplishments. Information submitted in the annual SEEP reports falls into four categories: tabulated and charted data on safety, energy usage, and environmental protection; summaries of safety and environmental protection investment and operating costs; case studies of improved safety or environmental performance, and energy savings (and also examples of unsuccessful initiatives)
From page 139...
... • Type and quantity of waste • Energy sources, quantity consumed • Total input of solvent • Waste treatment technique (recycling, • Energy conversion, co-generation, losses • Input of new solvent incineration, landfill, special treatment) • Energy consumption breakdown by category IMPROVING ENVIRONMENTAL PERFORMANCE • Solvent recycled • Waste treatment facilities used • Comments of fuel quality, sulfur content, new • Solvent sold technology • Solvent consumed as reagent • Waste solvent incinerated • Solvent losses Expenditures and Personnel for Environmental Cases: Environmental Successes and Failures Highlights: Changes, Problems, and Developments Protection • Prevention or reduction of water or air pollution • Major problems and challenges • Capital investments • Avoidance or reduction of waste • Legislation • Operating costs • Recovery, reuse, and recycling of wastes • Objectives • Personnel costs • Integrated pollution control measures • Organization and responsibilities • Number of personnel • Reduction of process risks and major hazards • Technology • Progress in environmental technology • Monitoring and controls • Energy conservation • Personnel awareness and training • Communications with the public and authorities • Recognition awards aCOD/TOC = chemical oxygen demand/total oxygen demand; DOX = dissolved organic hologen; bSO 139 2 = sulfur dioxide; NOx = nitrogen oxide; HCl, hydrochloric acid; CO2 = carbon dioxide.
From page 140...
... Increased requirments for pollution con trol equipment and automation of processes and operations resulted in increased electricity usage of about 9 percent. • Between 1990 and 1992, Ciba's worldwide facilities continuously reduced overall emissions of sulfur dioxide by about 43 percent.
From page 141...
... Also, between 1991 and 1992, Ciba's emissions of halogenated organic vapors to the atmosphere from production operations decreased by about 10 percent. One of the most important aspects of an effective environmental measurement system is the collection of data that can be meaningfully interpretated.
From page 142...
... The objectives of this independent assessment were to critically review and assess the process for collecting and analyzing the SEEP data from group companies and provide a validation assessment of the 1993 SEEP data for publication in the annual corporate environmental report. Four years of experience with SEEP and the recent independent assessment reveal an important additional complexity for interpreting and using SEEP information as a management tool: Different measurements are required to assess environmental performance at different levels of facility operation.
From page 143...
... The customer survey solicits feedback in 14 specific areas: overall product quality, product performance, delivery service, laboratory service, field service, follow-up on requests and messages, routine customer service, specialhandling customer service, organization and communication, value, price, packaging, environmental assistance, and environmental responsiveness. General information is also solicited: What are Ciba's strengths?
From page 144...
... perceived Ciba to be tied for #1. During late 1990, Ciba-TPD began concerted efforts to improve their overall environmental performance, as perceived by their customers, and in 1993 40 percent of Ciba customers perceived Ciba to be clearly #1, or nearly double the 1989–1990 average results; fewer than 10 percent perceived Ciba to be, clearly not #1, a modest decrease from the 1989–1990 average results; and 50 percent perceived Ciba to be tied for #1.
From page 145...
... 100 80 60 40 20 0 1991 1992 1993 1994 1995 FIGURE 6 Environmentally friendly packaging, by year (Ciba-Textile Products Division)
From page 146...
... Periodic compliance auditing should not be confused with environmental measurements. Generally, auditing is conducted by independent experts every several years, whereas environmental measurement data are self-reported by each facility at least annually.
From page 147...
... 1994. Environmental Performance Evaluation Framework Document on Definitions, Principles and Methodology.


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