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CONCLUSION
Pages 31-32

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From page 31...
... Although it is relatively straightforward to estimate the costs saved by avoiding such rare events, it is not so easy to estimate the specific contributions of human factors ami(1 the wealth of factors that contribute to accidents that (lo not happen. Beyond quantitative arguments if possible and qualitative arguments if necessary, another important ingredient in (lemonstrating the value of human factors is the cre(libility anti track record of the profession.
From page 32...
... Thus, many of the discussions in the workshop related to experiences of having successfully articulated the value of and promoted human factors. In this regard, the workshop participants paid less attention to frustrations with barriers and hindrances and more attention to assessing the basis of a wide variety of successes.


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