Highway Maintenance Quality Assurance Final Report (1997) / Chapter Skim
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1 Introduction
1 Introduction
Pages 1-6
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Much of this work is derived from the application of QA programs in over areas, such as highway and bridge construction. Toward this end, Me basic requirements of a maintenance QA program have been reported to consist of Me following (Miller, 1989~: · Systematic maintenance management procedures (MMS)
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Moreover, given Be uniqueness of each agency's maintenance program, Be _ . ~ quality programs of agencies Bat have reported significant benefits may not be deemed adaptable to an agency considering a quality program.
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Office visits were then made with mid- and upper-level managers of selected highway maintenance agencies whose survey responses were most evidential of successful or promising quality maintenance programs. These visits enabled detailed evaluations to be made of He cost, scope, nature, and effectiveness of He selected agencies' QA programs.
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Preparation of a QA program implementation manual was begun after much of the prototype program development work and tracking process Investigative work was completed. The Implementation Manual was designed to be used by various twos of J 1 highway maintenance agencies, from small local government agencies to large State .
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Appendix B provides suIrunaries of the agency responses to the two questionnaire surveys conducted In this study.
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