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Highway Maintenance Quality Assurance Final Report (1997) / Chapter Skim
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6 Development of Implementation Manual
Pages 117-120

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From page 117...
... The final section of this chapter discusses He anticipated receptiveness to He Manual by the maintenance community, as weD as He expected Imp act of He Manual on current maintenance practices. Purpose and Scope of Manual The Implementation Manual was developed to serve as an instructional guide for highway agencies Interested in developing, implementing, and operating a maintenance QA program.
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From page 118...
... Volume I is an Executive Summary Hat provides top-level management win a general overview of the prototype QA program and a brief summary of the requirements, benefits, and obstacles Hat can be expected from its implementation and use. Volume ~ is a detailed User's Guide Hat agency coordination staff can use to unplement a customized version of He prototype once an agency has decided to pursue quality management.
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From page 119...
... coupled win clearer documentation of Me agency's funding needs to provide We desired LOS uniformly throughout its highway system, can be a powerful decision-making tool for managers. The success of any maintenance QA program will depend on bow short-term and long-term results.
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From page 120...
... in his publication, Documenting Quality for ISO 9000 and Other Industry Standards, "If you can't measure it, you can't unprove upon it. If you don't measure it, you won't even try to improve upon it." The QA program, developed under He NC~P 14~12 project and detailed in He Implementation Manual, describes a combination of tried-and-true quality practices, augmented by sound quality management pro pies and statistical applications.
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  • current maintenance

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  • management structure
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  • principal product

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  • existing highway
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  • maintenance management

  • longterm performance
  • pavement management
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  • summary hat
  • discussions concertung


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