Highway Maintenance Quality Assurance Final Report (1997) / Chapter Skim
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Appendix A
Appendix A
Pages 129-188
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From page 131... ...
Chapter 1 (Management and Administration) presents practices which should be considered In developing management systems for statewide highway maintenance.
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From page 132... ...
20-23. This article discusses the vegetation growth problem faced In Norm Carolina, and Me resulting maintenance management system developed to handle the Problem.
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From page 133... ...
," Transportation Research Record No. 1387, Transportation Research Board, Washington, D.C., ~993, pp.
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From page 134... ...
The results suggest that local agencies cannot be expected to be interested In training or programs to enhance employee motivation unless such programs recognize the wide variance of manager perceptions. Riggs, }.C., "Management of City Roads," Australian Road Research Board Conference Proceedings Vol.
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From page 135... ...
and Lit. Goode, "Indiana's Maintenance Management Information System," Transportation Research Record No.
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From page 136... ...
Chantereau, P., "New Approach for Improvement of Highway Maintenance in France," Transportation Research Record No. 1276, Transportation Research Board, Washington D.C.' 1990' pp.
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From page 137... ...
Wilson and G.~. Hoffman, "integration of Management Systems for Maintenance Activities," Proceedings of the Seventh Maintenance Management Conference, Transportation Research Board, Washington, D.C., 1995.
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From page 138... ...
and B.D. Martin, "Overview of Saskatchewan's Maintenance Management Information System," Transportation Research Record No.
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From page 139... ...
" Proceedings of the Seventh Maintenance Management Conference, Transportation Research Board, Washington, D.C., 1995. Most states now have a maintenance management information system (MMIS)
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From page 140... ...
Future pavement design models can be improved if complete information of past performance is available for evaluation. The procedures used by Illinois and its use of He Maintenance Management Formation System to collect and produce the informational reports needed for long-term analysis are described.
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From page 141... ...
Riverson, "Pnonty Rating of Highway Routine Maintenance Activities," Transportation Research Record ~ 246, Transportation Research Board, National Research Council, Washington, D.C., 1989. This paper presents a procedure for determir~g priority ratings of highway routine maintenance activities by highway class and distress condition.
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From page 142... ...
Greitzer, M.S., "Role of and Need for Maintenance Feedback," Transportation Research Record No. 613, Transportation Research Board, Washington, D.C., pp.
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From page 143... ...
and W.C. Grenke, "Makings of an Effective Maintenance Management System," Transportation Research Record No.
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From page 144... ...
1387, Transportation Research Board, Washington, D.C., 1993, pp.
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From page 145... ...
Managing Urban Freeway Maintenance, NCHRP Report 170, Transportation Research Board, National Research Council, Washington, D.C., November 1990. This report discusses the wide range of tasks required in managing urban freeway maintenance.
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From page 146... ...
Markow, M.~., and W.A. Hyman, "Highway Maintenance and Integrated Management Systems," Proceedings of the Seventh Maintenance Management Conference, Transportation Research Board, Washington, D.C., 1995.
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From page 147... ...
Maryland Department of Transportation, Maintenance Team Leader Handbook, July 1994. This manual describes Tree activates basic to Me team leader's responsibilities for Me Maryland Maintenance Management System: how to fin out a maintenance needs report, how to complete a team activity card (i.e., documenting work completed on a given day or project)
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From page 148... ...
14, No. 2, Part 2, Australian Road Research Board, Victona, Australia, 1988, pp.
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From page 149... ...
Ohio Department of Transportation Maintenance Management Sustem Foreman's Manual, no date. -- I -- - , ~ "A order for any management system to function properly, information must be reported accurately, processed and then used for review and analysis purposes." The Daily Work Report is used by the Ohio DOT to report work accomplished in Me field, as well as Me resources used to complete Cat work.
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From page 150... ...
Kantonen, "Road Weather Service System in Finland and Savings in Driving Costs," Transportation Research Record No. 1357, Transportation Research Board, Washington, D.C., 1993, pp.
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From page 151... ...
Improved Surface Treatments-A new generation of surface dressings appeared in the 1980s. Graduate-LeveZ Trainingfor Maintenance Eng~neers~raduate engineers selected to oversee maintenance must attend a 6-week advanced university course devoted to highway maintenance.
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From page 152... ...
Russell, G.R., "Arizona Department of Transportation Highway Maintenance Management System," Transportation Research Record No. 1276, Transportation Research Board, Washington, D.C., 1990, pp.
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From page 153... ...
II02, Transportation Research Board, Washington, D.C., 1986, pp.
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From page 154... ...
and T.F. Fwa, Framework for Systematic Decision Making in Highway Maintenance Management, Transportation Research Record No.
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From page 155... ...
Fwa and I.M. Mouaket, "New Tools and Techniques for Highway Maintenance Management," Transportation Research Record No.
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From page 156... ...
Kaweski, "integrating Maintenance Management and _ _ . ,, ~ ~ ~ _ Pavement Management Systems, Proceedings of Seventh Maintenance Management Conference, Transoortation Research Board Washington, D.C., 1995.
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From page 157... ...
Thompson, H.A., "Innovative Strategies for Upgrading Personnel in State Transportation Depar~nents," Transportation Research Record No. 1276, Transportation Research Board, Washington, D.C., 1990, pp.
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From page 158... ...
1357, Transportation Research Board, Washington, D.C., 1993, pp.
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From page 159... ...
and M.~. Wiles, "Computer-Aided Maintenance Management," Transportation Research Record No.
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From page 160... ...
"Statistical test of the difference between expected accident frequencies, Preprint," 75th Annual Meeting, Transportation Research Board, Washington, D.C., January 1996, 19 pp. This is a primer on He testing of some statistical hypotheses in road safety.
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From page 161... ...
Lu, and H.S. Lum, "The Pitfalls of Using R2 to Evaluate the Goodnessof-Fit of Accident Prediction Models, Preprint," 75th Annual Meeting, Transportation Research Board, Washington, D.C., January 1996, 24 pp.
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From page 162... ...
Barfield, "Statistical Analysis of Accident Seventy on Rural Freeways, Preprint," 75th Annual Meeting, Transportation Research Board, Washington, D.C., January 1996, 29 pp. The growing concern about Me possible safety-related impacts of Intelligent Transportation Systems tITS)
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From page 163... ...
Stewart, R J., "Applications of Classification and Regression Tree Methods in Roadway Safety Studies, Preprint," 75th Annual Meeting, Transportation Research Board, Washington, D.C., January 1 996, 13 pp.
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From page 164... ...
This has helped Connecticut gain greater independence and flexibly In the field and has significantly reduced data entry errors. Field Demonsb ations of Advanced Data Acquisition Technology for Maintenance Management, NCHRP Report 361, Transportation Research Board, National Research Council, National Academy Press, Washington, D.C., 1993.
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From page 165... ...
and R.M. Alfelor, "Field Testing and Evaluation of Innovative Technologies for Maintenance Data Collection," Proceedings of Seventh Maintenance Management Conference, Transportation Research Board, Washington, D.C./ 1995.
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From page 166... ...
Weed' Managing Quality: Time for a National Policy," Transportation Research Record No. 1340, Transportation Research Board' Washington, D.C.' 1992, pp.
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From page 167... ...
The maintenance quality assurance evaluation systems were developed to evaluate statistically Me quality of Me major maintenance activities and Improve Weir policies and procedures. The Best On Quality: Targets, Improvements, Systems, International Academy for Quality, lAQ Book Senes, Vol.
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From page 168... ...
FHWA International Technology Scanning Program Summary Report of the Contract Administration Techniques for Quality Enhancement Study Tour (CATQEST) , Federal Highway Administration, Washington, D.C., June 1994.
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From page 169... ...
Florida Deparilnent of Transportation, Maintenance Rating Program Manual, Tallahassee, Florida, June 1994, 74 pp. The information contained in this manual defines a method of conducting a visual and mechanical evaluation of routine highway maintenance conditions.
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From page 170... ...
The Diana Department of Transportation recognized and responded to the need to augment its existing maintenance management system win a quality assurance program. The referenced document provides some background leading up to this decision, as wed as He objectives of He quality assurance program.
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From page 171... ...
The report consists of three major sections: Quality in Maintenance - defining quality, quality standards, current practice, performance standards, and quantity standards. Quality Assurance - quality control in maintenance management and quality Improvement.
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From page 172... ...
223, Transportation Research Board, National Research Council, Washington, D.C., June 1980, IlS pp. A given road or system of roads provides varying levels of service to the road user.
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From page 173... ...
eveis of Service, NCHRP Report 273, Transportation Research Board, National Research Council, Washington, D.C., November 1984. This report provides a self-sufficient user's manual to instruct maintenance personnel on He implementation of He objective memos for establishing maintenance LOS for all maintenance elements of He highway.
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From page 174... ...
Simply speaking, companies must "do what you write and write what you do." Maintenance Rating Program, Florida Department of Transportation, December 1992. Presentation notes on Me Florida Depat-~ent of Transportation's Budget/Maintenance Management System from July 20, 1994.
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From page 175... ...
Measuring Quality: A Review Processfor the University Transportation Centers Program, Transportation Research Board, National Research Council, National Academy Press, Washington, D.C., -1993. This report discusses He results of a study on quality assurance mecharusms for He University Transportation Centers (UTC)
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From page 176... ...
Part 1 explains the principles of quality assurance and how they have been applied to highway and bridge maintenance. Part 2 contains the detailed procedures to be followed for the Ministry's quality assurance program.
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From page 177... ...
.M., Sr., "Quality Management for Concrete Pavement Under Performance Standards," Transportation Research Record No. 1340, Transportation Research Board!
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From page 178... ...
89 Quality Management and a National Quality Initiatives' Transportation Research Record No. 1340, Transportation Research Board, Washington, D.C., 1992, pp.
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From page 179... ...
Detailed guidelines are provided for every facet of maintenance, Including evaluation procedures, quality standards for various types of pavements and related structures, and reporting requirements. Wisconsin Department of Transportation, Quality Highways: Key preservation needs on Wisconsin State Highway System/ Madison' Wisconsin' July 1994' 22 pp.
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From page 180... ...
Items evaluated in Me survey include ride quality, cracking, rut depth, patching, and raveling. The data from the evaluation can Den be used, together win other data, for pavement management decision making.
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From page 181... ...
Guidelines on Pavement Management, AASHTO Joint Task Force On Pavements, American Association of State Highway and Transportation Officials. Washington D.C., 1985.
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From page 182... ...
and I.P. Tarris, "Data Base Integrated Advisory System for Pavement Management," Transportation Research Record No.
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From page 183... ...
Markow, M.~., "Life-Cycle Cost Evaluations of the Effects of Pavement Maintenance," Transportation Research Record No. 1276, Transportation Research Board' Washington, D.C., 1990, pp.
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From page 184... ...
and O.G. Smadi, "Taxonomy of Institutional Barriers to the Implementation of Pavement Management Systems," Proceedings of the Seventh Maintenance Management Conference, Transportation Research Board Washington, D.C.' 1995.
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From page 185... ...
Discussions of the various aspects of survey development and conduct are given, Including selecting the appropriate survey method and sampling method, determining the required sample size, developing Me right set of questions, and organizing Me questions in a suitable format. Miller, J., "Maintenance Management from the Customer's Viewpoint," Proceedings of Seventh Maintenance Management Conference, Transportation Research Board, WaShingtOnl D.C.J 1995.
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From page 186... ...
Jackson and A.~. Bloch, Customer-Based Quality in Transportation, Final Report, National Cooperative Highway Research Program, Transportation Research Board National Research Council, Washington' D.C., March 1995, ~1 5 pp.
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From page 187... ...
The investigation started as an attempt to improve an ineffective maintenance management system and turned out to be a whole new approach to managing a public sector service. The new approach involves redefining Me provided products and services to reflect customer point of view, iden~ing some indicators by which Me customer measures Me DOT's performance, measuring Me level of customer satisfaction, initiate strategies to fib gaps if satisfaction levels are low, and determine Me true costs of performing work.
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