Highway Maintenance Quality Assurance Final Report (1997) / Chapter Skim
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Appendix B
Appendix B
Pages 189-223
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From page 189... ...
~PENDIX B Saga 0E HICK AGENT SU~EY RESPONSES
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From page 191... ...
Pavement Maintenance Pavement Resurfacing Roadside (General and Agronomy) Mowing Bridge Maintenance Bndge Rehabilitation Drainage Snow & Ice Rest Areas Traffic (Signs, Lighting, Pavement Marking)
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From page 192... ...
Have copies of this literature be included with your completed survey? Based on the results of this survey, some follow-up questions pertaining to in-place QA programs may be desired by the ERES research team.
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From page 193... ...
Hennepin County, MN Hillsborough County, FL johnson County, KS Kent County, MI Kern County, CA Lane County, OR |Lexington County, SC 1 Lexington-Fayette County, KY . Milwaukee Camty, MI r Orange County, MY Palm Beach Camty, FL Ramsey County, MN Tama County, IA .
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From page 194... ...
. TQA in progress The QA program in the Street Division has been very successful It brings an awareness to the work force of perceived work standards, productivity, and is an outstanding method of tracking cost of labor, equip., and malls.
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From page 195... ...
Bannc~cCaunty, ID l Be out 8roward County FL Calcasian Parish, LA Cass County, ND Champaign County, IL Hennepin County, MN Hillsbora~gh County, E:L I Johnson Caunty, KS L Kent County, MI 1 Kern County, CA 1 Lane County, OR |Le~ngton County, SC L~cington-Fayette County, KY 1 |Maricopa County, AZ |Milwaukee Caunty, MI Orange County, NY Palm Beach County, FL Ramsey County, MN Tame County, LA Tulsa Calnty, OK 2% 2% 2% Volume County, FL Washoe County, NV .
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From page 197... ...
ent County, MI . l Kern County, CA l Lane County OR , l l e~angton County, SC L - ngton-Fayette County, KY Mancopa County, AZ Milwaukee County MI Orange County, NY Palm Beach Camty, FL Ramsey County, MN Tama County, IA Tu1~9~ Volusin County, FL Washoe County, NV 10% 28% 4% Ayproxanate Perceived Successfuln - s of App~x~mat~ Percentage of QA Program?
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From page 198... ...
QA Program Total Budget Name of City/County Agency App~c~atc Percentage of Total Budget Albuquerque, NM Casper, WY Charleston, WV Columbus OH r r Grand Rapids, MI L Jackson, MS ~ KansasCiy, MO L |Laramie, WY l~tleRo=^ L Mesa, AZ r 1 |Milwaukee, WI |Newark, NJ 1 IMP, IL 1 |Prov~dence, RI |Raleigh' NC |Rochester, NY Is oux Falls SD |Spungfield, MO Vi~ia Beach, VA 1 Wichita, KS BannockCamty, ID Sell County 1X , roward County, FL Calcasian Parish, LA Sass County, ND Champaign County, IL Hennepin County, MN Hillsborough County, FL ohnson County, KS Kent Camty, MI ern County, CA Lane County, OR Lexington County, SC e~angton-Fayette County, KY No No No No No No No Yes No No No No No 0% Mancopa County, AZ Milwaukee County, MI range County, NY elm Beach Camty, FL abbey County, MN Tama County, LA Tulsa County, OK Volusin County, FL l Washoe County, NV = = = Perceived Successfulness of QA Program? QA Program No | No No No No No No No No No No No No No 30% 9% 7% 16% 7% TQA in prowess .S~"PavPmPnt Maintenance" 9% IS% 2% 7% 1296 4% 5% 18% 12% 2'C 6% 8% 18% 2% .
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From page 199... ...
Providence, Rl Raleigh, NC ochester NY Sioux Falls, SD Springfield, MO irginia Beach, VA Wit ~ Bannock Camp, ID Bell County TX . B~,~ Calcasian Pansh, LA Cass County, ND Champaign County, IL ennepin County, MN Hillsborough County, FL ohnson County, KS Kent County, MI em County, CA Lane Ca~nty, OR Lexington County, SC L~dngton-Fayette County, KY Ma= pa (Dy, AZ Mid Orange County, NY Palm Beach County, FL Ramsey County, MN Tulsa County, OK Volus~n County, FL Washoe County, NV ~_ _ _ ~,1 ~ Other Arm of Maintenance Other (1)
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From page 200... ...
Pcrc~ved Odor (4) Dcscr~don Pcrecnta~c of Total Successfulness of QA Budget Program Sioux Falls, SD l pringfidd, MO Virginia Beach, VA Wichita, KS Alley Maintenance Bar~nockCa~nty, ID Bell County 1X Broward County, FL Calcasian Parish, LA CassCa~nty, ND Chan~ai~ County, L Hennepin County, MN Hillsborough County, FL ohnson County, KS Kent County, MI .
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From page 201... ...
|Champaign County, IL ~l |Hennepin County, MN . |Hillshoralgh County, FL 1 , |Johstson County, KS |Kent County, MI 1 , |Kern County, CA Lane Caunty, OR Lrexington County SC ~ ' |Le~dngton-Fayette County, KY |Mancopa County, AZ Milwaulcee County, MI l~n~m I T I 1 l Palm Beach County, FL .
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From page 202... ...
N~e of Stat~incia1 A8en~r Alabama A~ona Arkansas Califorrua _ ~_ ~ EFlonda Georg~a Hawau daho min~ _~ ; Tota1 Maintenance Budget (including con~ract No. of Employe.
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From page 203... ...
Name of State/Psovincial Amend Hawaii Indiana low, Maryland Oregon Washington Wyomu~ British Co}umb" Manitoba Approximate Percentage of Total Budget 8% 17% 34% 15% 33% 3% 6% 1% 16% 19% 12% 17% Perceived Successfulness of QA Program Arkansas does not currently have a formal QA program Use maintenance. The department is actively involved in QIP for the overall maintenance operation.
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From page 204... ...
HI New of ~ ~_ a_ _ ~n Blow _^ N_ Male B-2. Sate responses to iniha1 NC~ 14-12 survey.
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From page 205... ...
·-1 We feel Air budge prepays are among th best in the United ~51~ See "Pavement Maint See '"Pavement Maintenance " See 'pavement Maintenance " See '"Pavement Maintenance." B-15 2% I QA Program? We Mel our bridge programs are among the best in the United Stated See "Pavement Maintenance."
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From page 206... ...
Male B-2. Sate responses to initial NC~ 14-12 sump.
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From page 207... ...
Sle B-2. Sate responses to initial INCH 14-12 survey.
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From page 208... ...
N~e of `~ a_ _ . _ Bow ma Colorado I_ w _~ hi_ Ma ~6~ gags (it Dada .
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From page 209... ...
Other Aze" of M - nt~nce Name of State/Provincia1 Agency Alabama Arizona Arks C~rrua olomdo Other O Demon Other Highway Maintenance Other (A Apple Percentage of Total Bridget 1 Over (4) Approximate Other (4)
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From page 210... ...
Perceived Succe - * them of QA Program Oklahoma Oregon Washington Who Vi~ia Wisconsin Wyoming New BnwwiLk B-20
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From page 211... ...
NCEIRP 1~12 Highway Maintenance Quality Assurance Surrey B-21
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From page 212... ...
O Pavement O Bridges O Safety O Congestion O Yes O No NCEIRP 1~12 Highway Maintenance Quality Assurance Survey B-22
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From page 213... ...
(If No, skip to question 25) O Yes O No Please rate the effectiveness of your agency~s existing maintenance QA program.
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From page 214... ...
O Yes ~ No NCHRP 1~12 Highway Maintenance Quality Assurance Survey B-24
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From page 215... ...
t NCHRP 1~12 Highway Maintenance Qualiby Assurance Survey B-25
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From page 216... ...
E ~ ~ c to ~ 5 c o ._ ~O of U)
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From page 217... ...
a' :> in ~ o c-J a)
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From page 218... ...
nit In <: 5- fit .
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From page 220... ...
Peer Rewew criteria are shared wad team leaders so that Hey know what is Me desired I~OS for each activity. Team leaders will inspect Weir assigned areas daily, note conditions which need corrections, and then working win the RME/ARME, or on Weir own, schedule corrective actions, within budget/personnel/equipment limitations.
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From page 221... ...
Everyone within the chain of command (from management, to foreman, to crew lead equipment operator, along with He rest of He work force) are all dedicated to getting He job done right He first time so as not to have to do it over within a reasonable pavement life span.
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From page 222... ...
These ideas are captured yearly In a GAINS brochure published by Me Productivity Center, in Me Innovation Flyers published monkey by Me Center, and also broadcast on our electronic bulletin board through Me Bureau of Office Services on a monthly basis. The Maintenance Organization is also Me biggest user of Me Productivity Improvement Fund.
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From page 223... ...
Also, to see how weD we're doing in We Maintenance field-a Customer Service Indexing pilot was completed this past fiscal year and implementation in every county will occur this year. Sioux Falls, SD Our quality unprovement program consists of in-house and seminar type training which includes our entire work force.
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