Safe, Comfortable, Attractive, and Easy to Use Improving the Usability of Home Medical Devices (1996) / Chapter Skim
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PERSPECTIVES OF MAJOR PLAYERS
PERSPECTIVES OF MAJOR PLAYERS
Pages 5-21
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From page 5... ...
regulatory officials, and (5) human factors specialists.
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From page 7... ...
For some it may involve high electricity bills, for others the costs of remodeling to make the house more accessible, for still others the price of daily attendant care. Caregivers take on many important cluties, such as providing physical care, organizing home services, operating meclical equipment, aciministering medications, dealing with insurance and supply companies, working out schedules, and coping with a range of emotional stresses sometimes doing all this while raising children, working outside the home, or both.
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From page 8... ...
MAN U FACTU RERS 8 Presenters: Marcia Nusgart, Health Industry Manufacturers Association Kathy Su//ivan, Baxter Health Care Corporation Scott Remes, CAIRE Julie Zawisza, Health Industry Manufacturers Association Bernie Lieb/er, Health Industry Manufacturers Association Thousands of companies manufacture and distribute home medical equipment in the United States. There are large companies that make everythingfromgauzepadstoleftventricularassistUevices.
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From page 10... ...
Despite these challenges, the industry has come a long way in making home medical equipment more comfortable and usable, providing products that help people on a funclamental level. Manufacturers · Want to clevelop proclucts that will compete well in the marketplace and earn profits.
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From page 11... ...
SUPPLIERS Presenters: Taney Hami//, National Association for Medical Equipment Services Tom French, Homedco Escalating health care costs have made home care a growing and very competitive business. Home health care services are less expensive than institutional care and, in given circumstances, the quality can be comparable.
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From page 12... ...
Most home care companies have checklists that patients or caregivers must sign to document that they received training. Training in the use of most kinds of high-tech home medical equipment should be provided by a therapist, nurse, or other certified clinician, but not all companies adhere to voluntary industry standardsforclinicians.
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From page 13... ...
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From page 14... ...
For example, the Joint Commission on Accreditation of Health Care Organizations, the Community Health Accreditation Program, and the National Association of Medical Equipment Suppliers have defined performance measures and quality standards for home medical equipment services that they continue to monitor and refine. The best companies set benchmarks and document patient satisfaction using these benchmarks.
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From page 15... ...
The major way the FDA influences home medical equipment design is through the approval process, which every new medical device must clear before it can be marketed in this country. FDA staff examine each device, trying to anticipate and weed out the opportunities for errors.
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From page 16... ...
The FDA gets thousands of reports each year about incidents involving home medical equipment. Many problems stem from poor design, combined with other things.
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From page 17... ...
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From page 18... ...
· Want to influence manufacturers to follow standards and guidelines for product safety and usability. HUMAN FACTORS SPECIALI STS 18 Presenters: Michae/ Wik/und, American Institutes for Research Jonathan Gaev, Health Devices Group, Emergency Care Research Institute Human factors specialists can help manufacturers approach usability issues in a systematic and objective way.
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From page 19... ...
Human factors research seeks to overcome complexity, which is particularly important to home medical equipment because these devices are often complex and must absolutely be usable. Human factors specialists can develop usability goals such as how long it shou Id take someone to perform a certa i n task and measu re them.
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From page 20... ...
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From page 21... ...
If they can do a better job of getting information about usability out to the manufacturers, then perhaps they can influence them to get better products into the field. Human factors specia/ists · Want to apply their knowledge to make home medical equipment devices more usable.
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