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3 Experience Publishing Electronic Operation and Maintenance Manuals for the Automotive Industry
Pages 9-13

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From page 9...
... We publish operator and owner guides, service and repair information, training manuals, directories, parts books, price lists, and other publications. We handle all owner literature for the Ford Motor Company.
From page 10...
... Also, although the automobile or trucking industries supply technical service bulletins to their representatives in the field to show changes, there may not be a comparable application in the building industry. If building equipment manufacturers are not organized to provide updated information on building components, updating the information provides a challenge.
From page 11...
... The creation of templates and conversion scripts for SGML data conversion is needed. To determine how this will work, the publishers could receive sample or test files in order to create sample operation manuals and do a pilot test.
From page 12...
... We addressed it by continuing to provide paper manuals. We slowly moved the mechanic from a paper product to an electronic product by just not making the paper available anymore.
From page 13...
... Whatever you discuss in this workshop and whatever you incorporate into the DID that you eventually produce, the utility that you get out of your information will be directly related to the level of intelligence built in. Unfortunately, the ease with which the information is produced is proportional to how intelligent it needs be.


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