Social Security Administration Electronic Service Provision examines the Social Security Administration's (SSA's) proposed e-government strategy and provides advice on how the SSA can best deliver services to its constituencies in the future. The assessment by the Committee on the Social Security Administration's E-Government Strategy and Planning for the Future was based on (1) its examination of the SSA's current e-government strategy, including technological assumptions, performance measures and targets, planned operational capabilities, strategic requirements, and future goals;
The focus of Software for Dependable Systems is a set of fundamental principles that underlie software system dependability and that suggest a different approach to the development and assessment of dependable software.
Unfortunately, it is difficult to assess the dependability of software. The field of software engineering suffers from a pervasive lack of evidence about the incidence and severity of software failures; about the dependability of existing software systems; about the efficacy of existing and proposed development methods; about the benefits of certificati
Privacy is a growing concern in the United States and around the world. The spread of the Internet and the seemingly boundaryless options for collecting, saving, sharing, and comparing information trigger consumer worries. Online practices of business and government agencies may present new ways to compromise privacy, and e-commerce and technologies that make a wide range of personal information available to anyone with a Web browser only begin to hint at the possibilities for inappropriate or unwarranted intrusion into our personal lives. Engaging Privacy and Information Technology in a[more]
In April 1991 BusinessWeek ran a cover story entitled, I Can't Work This ?#!!@ Thing, about the difficulties many people have with consumer products, such as cell phones and VCRs. More than 15 years later, the situation is much the same--but at a very different level of scale. The disconnect between people and technology has had society-wide consequences in the large-scale system accidents from major human error, such as those at Three Mile Island and in Chernobyl.
To prevent both the individually annoying and nationally significant consequences, human capabilities and needs mus
What do primordial bacteria, medieval alchemists, and the World Wide Web have to do with each other? This fascinating exploration of how information systems emerge takes readers on a provocative journey through the history of the information age.
Today's "information explosion" may seem like an acutely modern phenomenon, but we are not the first generation nor even the first species to wrestle with the problem of information overload. Long before the advent of computers, human beings were collecting, storing, and organizing information: from Ice Age taxonomies to Sumerian archives
Information technology (IT) has the potential to play a critical role in managing natural and human-made disasters. Damage to communications infrastructure, along with other communications problems exacerbated the difficulties in carrying out response and recovery efforts following Hurricane Katrina. To assist government planning in this area, the Congress, in the E-government Act of 2002, directed the Federal Emergency Management Agency (FEMA) to request the NRC to conduct a study on the application of IT to disaster management. This report characterizes disaster management providing a