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Exploring Innovation and Quality Improvement in Health Care Micro-Systems: A Cross-Case Analysis

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Exploring Innovation and Quality Improvement in Health Care Micro-Systems defines and describes health care micro-systems and analyzes characteristics that enable specific micro-systems to improve the quality of care provided to their patient populations. This study reports on structured interviews used to collect primary data from 43 micro-systems providing primary and specialty care, hospice, emergency, and critical care. It summarizes responses to the interviews about how micro-systems function, what they know about their level of performance, how they improve care, the leadership needed, the barriers they have encountered, and how they have dealt with these barriers.

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Suggested Citation

Institute of Medicine. 2000. Exploring Innovation and Quality Improvement in Health Care Micro-Systems: A Cross-Case Analysis. Washington, DC: The National Academies Press. https://doi.org/10.17226/10096.

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Publication Info

99 pages | 8.5 x 11
DOI: https://doi.org/10.17226/10096
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