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Social Security Administration Electronic Service Provision: A Strategic Assessment

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Overview

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Description

Social Security Administration Electronic Service Provision examines the Social Security Administration's (SSA's) proposed e-government strategy and provides advice on how the SSA can best deliver services to its constituencies in the future. The assessment by the Committee on the Social Security Administration's E-Government Strategy and Planning for the Future was based on (1) its examination of the SSA's current e-government strategy, including technological assumptions, performance measures and targets, planned operational capabilities, strategic requirements, and future goals; (2) its consideration of strategies, assumptions, and technical and operational requirements in comparable public- and private-sector institutions; and (3) its consideration of the larger organizational, societal, and technological context in which the SSA operates.

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Suggested Citation

National Research Council. 2007. Social Security Administration Electronic Service Provision: A Strategic Assessment. Washington, DC: The National Academies Press. https://doi.org/10.17226/11920.

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Publication Info

174 pages | 6 x 9
ISBNs:
  • Paperback: 978-0-309-10393-0
  • Ebook: 978-0-309-17917-1
DOI: https://doi.org/10.17226/11920
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