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TRB’s Transit Cooperative Research Program (TCRP) Report 141: A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry explores the use of performance measurement and benchmarking as tools to help identify the strengths and weaknesses of a transit organization, set goals or performance targets, and identify best practices to improve performance.

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Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2010. A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry. Washington, DC: The National Academies Press. https://doi.org/10.17226/14402.

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Publication Info

110 pages |  8.5 x 11 |  DOI: https://doi.org/10.17226/14402
Chapters skim
Front Matter i-ix
Summary 1-3
Chapter 1 - Introduction 4-5
Chapter 2 - Performance Measurement, Peer Comparison, and Benchmarking 6-21
Chapter 3 - Applications and Performance Measures 22-29
Chapter 4 - Benchmarking Methodology 30-43
Chapter 5 - Case Studies 44-68
Chapter 6 - Concluding Remarks 69-71
References 72-73
Appendix A - FTIS Instructions 74-85
Appendix B - Peer-Grouping Methodology Details 86-96
Appendix C - Task 10 Working Paper 97-110
Abbreviations used without definitions in TRB publications 111-111

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