TRB's Transit Cooperative Research Program (TCRP) Synthesis 120: Use of Automotive Service Excellence Tests Within Transit documents how the Automotive Service Excellence (ASE) program is accepted and used within the transit bus maintenance community. The ASE program is nationally recognized as the standard industry credential provider for automotive professionals. The report explores how a cross section of transit bus maintenance personnel view the ASE certification program and summarizes their perspectives to improve ASE certification acceptance and participation.
Table of Contents
|Chapter One - Introduction||3-4|
|Chapter Two - Literature Review||5-13|
|Chapter Three - Survey Responses||14-25|
|Chapter Four - Case Examples||26-30|
|Chapter Five - Conclusions||31-33|
|Abbreviations and Acronyms||34-34|
|Appendix A - Listing of Transit Agency Participation||36-36|
|Appendix B - Examples of Labor Contract Language Regarding ASE Testing and Certification||37-41|
|Appendix C - Survey Questionnaires||42-91|
The National Academies Press and the Transportation Research Board have partnered with Copyright Clearance Center to offer a variety of options for reusing our content. You may request permission to:
For most Academic and Educational uses no royalties will be charged although you are required to obtain a license and comply with the license terms and conditions.
For information on how to request permission to translate our work and for any other rights related query please click here.
For questions about using the Copyright.com service, please contact:
Copyright Clearance Center
22 Rosewood Drive
Danvers, MA 01923
Tel (toll free): 855/239-3415 (select option 1)
Loading stats for Use of Automotive Service Excellence Tests Within Transit...