TRB's Transit Cooperative Research Program (TCRP) Research Report 199: Transit Technical Training, Volume 2: Guide to Overcoming Barriers to Implementing Best and Innovative Training provides public transportation agencies with best practices, strategies, and resources to assist with the implementation of effective and innovative training programs and techniques for frontline employees.
TCRP Research Report 199: Transit Technical Training is a two-volume set that presents guidance on technical training programs and the implementation of those for transportation agencies. The report's first volume, Guide to Applying Best Practices and Sharing Resources, documents the best models of technical training programs serving U.S. and international transportation agencies and related industries.
A product of this research also includes a training resource catalog to help transit agencies provide technical training for their employees. Training course information listed includes course descriptions, objectives, target audience, length, cost, training standards, and directions on how to access the course. The training resource catalog is available at https://ntrb.enotrans.org/.
Disclaimer - This software is offered as is, without warranty or promise of support of any kind either expressed or implied. Under no circumstance will the National Academy of Sciences or the Transportation Research Board (collectively "TRB") be liable for any loss or damage caused by the installation or operation of this product. TRB makes no representation or warranty of any kind, expressed or implied, in fact or in law, including without limitation, the warranty of merchantability or the warranty of fitness for a particular purpose, and shall not in any case be liable for any consequential or special damages.
Table of Contents
|Chapter 1 - Introduction||3-12|
|Chapter 2 - Connection to Transit Industry Course Catalog||13-15|
|Chapter 3 - Best Practices for Developing and Tailoring Technical/Frontline Training||16-25|
|Chapter 4 - Barriers and Best Practices for Delivering Technical/Frontline Training||26-38|
|Chapter 5 - Effective and Innovative Practices for Shared Resource Training Models||39-50|
|Chapter 6 - Conclusion and Recommendations||51-51|
|Appendix A - Full Training Program/Provider Profiles||53-78|
|Appendix B - Training Needs Assessment and Selection Tool||79-85|
|Appendix C - Shared-Training Readiness Checklist||86-87|
|Appendix D - Blended Learning Checklist||88-89|
|Appendix E - Checklist for Adapting Shared Training||90-92|
|Appendix F - Level 1 Training Evaluation Tool||93-99|
|Appendix G - Level 2 Training Evaluation Tool||100-105|
|Appendix H - Level 3 Training Evaluation Tool||106-109|
|Appendix I - Level 4 Training Evaluation Tool||110-113|
|Appendix J - Level 5 Training Evaluation Tool||114-120|
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