The nation's physical infrastructure facilitates movement of people and goods; provides safe water; provides energy when and where needed; removes wastes; enables rapid communications; and generally supports our economy and quality of life. Developing a framework for guiding attempts at measuring the performance of infrastructure systems and grappling with the concept of defining good performance are the major themes of this book. Focusing on urban regions, within a context of national policy, the volume provides the basis for further in-depth analysis and application at the local, regional, state, and national levels.
Table of Contents |
skim chapter | |
|---|---|---|
| Front Matter | i-x | |
| Executive Summary | 1-20 | |
| 1 Introduction | 21-31 | |
| 2 Infrastructure Performance and its Measurement | 32-45 | |
| 3 The Performance Assessment Process | 46-58 | |
| 4 Measures of Infrastructure Performance | 59-82 | |
| 5 Infrastructure Improvement Through Performance-Based Management | 83-93 | |
| 6 Findings, Conclusions, and Recommendations | 94-100 | |
| 7 References | 101-102 | |
| Appendix A: Statement of Task | 103-103 | |
| Appendix B: Biographical Sketches of Committee Members and Staff | 104-106 | |
| Appendix C: Colloquium Participants | 107-108 | |
| Appendix D: Meeting Participants | 109-110 | |
| Appendix E: Selected Bibliography on Infrastructure Performance | 111-119 | |
| Appendix F: Glossary | 120-122 | |
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