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7 Guide to Agency-Wide Knowledge Management for State DOTs Roadmap to the Guide While this Guide can be read cover to cover, the roadmap shown to the right can be used to navigate directly to sections of particular interest. The Guide is organized into three sections: Understanding KM provides an overview of KM, its relevance for transportation agencies and its key elements. Implementing KM describes a four-step process for moving forward with an agency-wide approach to KM. Learning from Experience provides a set of resources that agencies can use to get ideas and examples for KM implementation.
8 Guide to Agency-Wide Knowledge Management for State DOTs
